
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Oaklands Veterinary Centre, located in Yarm, is a well-regarded clinic that offers a variety of services including a veterinary nurse training facility and emergency veterinary services available 24/7. The clinic has earned a commendable overall rating of 4.6 stars based on 124 Google reviews, indicating a generally high level of customer satisfaction.
The feedback from clients highlights a mix of experiences. Positive reviews emphasize the compassionate and professional care provided by the team. For instance, Kelly Webb praised the expertise of vet Charlotte, who demonstrated significant experience in handling her horse, leading to a positive outcome. Terry Crisp expressed gratitude for the clinic's attentive care of his elderly dog, applauding the team's reassurance and detailed communication throughout the treatment process.
However, the clinic has also received critical feedback. Shaun Webb and Donna Brown both shared negative experiences, criticizing the clinic for poor communication and perceived financial motivations. These reviews suggest that while many clients experience exemplary care, there are occasional issues with customer service and pricing transparency.
Despite these isolated negative reviews, the majority of clients appear satisfied with the services, particularly appreciating the clinic's ability to handle complex cases and provide end-of-life care with sensitivity, as noted by Nikola Kamlerova.
Overall, Oaklands Veterinary Centre stands out for its comprehensive veterinary services and dedication to animal welfare, though potential clients may wish to consider the mixed feedback on communication and costs.
24/7 emergency care available
Veterinary nurse training provided
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