Oakhill Veterinary Group in Ambleside stands out as a highly rated veterinary clinic, boasting an impressive 4.9-star rating from 65 reviews. This indicates a strong level of customer satisfaction, although the number of reviews is slightly below the benchmark for maximum reliability. The clinic is particularly noted for its emergency veterinary services, available either 24/7 or during extended hours, making it a reliable choice for urgent pet care needs.

Customer feedback highlights the clinic's welcoming atmosphere and the professional, caring nature of its staff. Julie, a receptionist frequently mentioned in reviews, is praised for her pleasant and helpful demeanor. Vets like Tina are recognized for their patience and kindness, particularly in handling challenging situations such as needle-phobic pets. Reviewers appreciate the clinic's efficiency in accommodating appointments, which is facilitated by having two surgeries. Additionally, the clinic’s practice of sending reminders for treatments and health checks is well-received by clients.

The reviews reflect a positive consensus regarding the clinic’s transparency in communication, particularly in explaining pet care details and pricing. The staff’s expertise, particularly in dealing with common pet health issues like ticks and kennel cough, is frequently commended. Overall, Oakhill Veterinary Group is recommended for its compassionate care and professionalism, making it a trusted choice for pet owners in the Ambleside area.