Westmorland Veterinary Group, located in Kendal, is a well-regarded clinic, boasting a commendable 4.8-star rating from 178 reviews on Google Maps. This high average rating suggests a generally positive client experience, with many customers appreciating the quality of care and professionalism offered.

The clinic is notable for its Veterinary Nurse Training facility and provides emergency veterinary services, which underscores its commitment to comprehensive animal care.

Customer reviews are mixed, revealing both glowing praise and critical feedback. Positive remarks highlight the clinic's clean facilities, efficient service, and compassionate staff. Long-time clients express unwavering trust in the clinic's ability to care for their pets, with specific praise for Dr. Chris, who is noted for his supportive demeanor during difficult times.

However, some reviews point to concerns regarding certain staff members. Criticisms include reports of rude and unprofessional behavior from reception, and a notably negative experience with a clinical director named Rebecca. Issues raised include unclear communication and unexpected charges, leading to dissatisfaction. Furthermore, one review indicates that a complaint about these concerns led to the client being dismissed from the practice, raising questions about the clinic's handling of customer feedback.

Despite these criticisms, the substantial number of positive reviews and the clinic's strong overall rating suggest that Westmorland Veterinary Group is a respected and reliable choice for pet owners in Kendal. Potential clients should be aware of the mixed experiences and may wish to discuss any concerns upfront to ensure a positive experience.