Very professional staff including receptionists. The vets always give full helpful explanations and advice

Really appreciate the help Sue gave me this afternoon, after arriving on holiday and realising I had forgotten to pack my dog’s medication. Professional & helpful in going out of her way to resolve the problem. Thank You

Lovely Vets Practice at Windermere! Can not go unnoticed, dedicated staff right though the place, Staff are friendly with the animals & the owners, all the staff are polite & have time to listen to you. The staff make the place what it is outstanding! 👍 A big thank you to Vets, Ellen & Ali for the great care & expertise they have given to Flo our dog after been hospitalised & a number of operations. The nurses Emma & Kayleigh were also lovely with great understanding and knowledge of Flo’s needs, also reception staff were great for dealing with us so well. My Family & myself can’t thank Oakhill Vets of Windermere enough for saving Flo’s life, it means so much to us all Thank You to all the amazing staff.

We had to rush my golden retriever, Monty, in for an emergency appointment after he was stung on a walk and his muzzle and eyes became very swollen. The team saw us straight away, and Ellie, the vet who treated him, was brilliant—calm, kind, and very reassuring. Monty received quick, effective treatment and was back to his happy self in no time. Really grateful for the excellent care we received!

We took our elderly cat to Oakhill today for an emergency visit after he experienced what looked like a seizure or fit. We hadn’t called ahead (sorry!), we just showed up and explained the situation to the receptionist. Despite not being registered with them, they immediately took him through to a vet without hesitation while we filled out the necessary paperwork. The vet team was incredibly kind, calm, and efficient. They listened to our concerns, quickly assessed him, and explained what they thought might be going on. He was sent for a scan and blood tests straight away, and we didn’t have to wait long at all for the results. Their clear communication and compassion gave us so much reassurance during a really scary time. All the staff were very welcoming and understanding. It didn’t matter that we were new to the practice, they treated our kitty like one of their own. Thank you so much to everyone at Oakhill for your care, professionalism, and kindness and for helping our little guy. It truly meant the world to us.