My much loved furbabies, passed and still here have been registered with this vets for over 25 years. I have recently noticed a shift towards exploring expensive procedures against trying less non invasive treatments first, there s very little about listening to the owner and more about wanting the pet to undergo scans, biopsies as a first option. After all the owner is with their pet 24/7 and an owners needs and concerns should be listenied to first. I have now removed both my dogs from this practice, I will not fund their new premises and pay for totally unnecessary consultations. Shame on you for exploiting the love an owner has for its pet. I had a dachsund whom I rescued, who you diagnosed with ivvd, your first response was surgery costing above and beyond £8,000. Research has now shown surgery should be a last esort, had I known this at the time, I would not have laid my Hugo to rest, Your predictions were that he had a 25% chance of it returning. Perhaps try returning to the values you once had, no vets should make a profit out of the people who love their pets. After doing some research I have discovered that you are no longer an independent you are owned by a large company IVC EVIDENSIA, a company that has bought out many independent vets and a company who include names such as Nestle; you no longer care about what is best for the pet as you have a profit and loss account to submit with shareholders who expect a return on their investment. I will not support any kind of business whete pet health is concerned, who only care about submitting a profit in their year end accounts

Excellent professional and tailored service. I have used Riverside for over 10 years and have stayed with them even after moving area as they are brilliant. I now have two dachshunds- one is always highly stressed about visits and I can’t speak highly enough of the care and support to manage this as well as the service we always receive. Very friendly, caring and supportive. I highly recommend.

I recently had to take my dog for a scan and blood test, I had to have a further urine test and was told it would be back the next. Two days later I called to ask if they had come back, I was told that they literally just come back and the vet will call back later today. No call . Called the next day and was told they came back 24hrs (not 48hrs) and that I will have to waiting until Monday. My dog has been tested for cancer, this is not professional and has left me worried sick for another 2 days. They where quick to take £700 from me. Let's see if they call Monday, not confident

Everyone at Riverside was so lovely when we took our chihuahua in this evening. Hes now recuperating at home after hurting his hip. Pain killers are helping. Thank you so much. Totally recommend this vets 🐕💖

On holiday and our dog got tummy issue so the vet fitted us in and sorted us out very quickly. Highly recommended.