Burton Vets, located in Burton-On-Trent, is a highly regarded veterinary clinic known for its professional and friendly service. It boasts an impressive 4.7-star rating from 147 reviews, indicating a strong track record of customer satisfaction. Many clients have praised the clinic for its compassionate care and clear communication about treatment options and costs. The clinic is noted for its readiness to handle emergency situations with instant appointments, providing peace of mind for pet owners.

The reviews highlight a consistent level of satisfaction, with multiple long-term clients expressing their trust in the clinic's services. For instance, Dotski B, a frequent visitor, commends the clinic for its detailed explanations and supportive nature during difficult times. Similarly, Angela Solomon appreciates the care provided to her two dogs.

However, not all feedback is positive. One reviewer, Steve Culpan, recounted a negative experience involving a last-minute cancellation of his dog's vaccination appointment, which led to significant inconvenience. This isolated incident highlights an area for potential improvement in terms of appointment management and communication.

In terms of affordability, Ashley Cooper mentions the cost-saving benefits of the clinic's pet plan, emphasizing the financial advantages of their services.

Overall, Burton Vets is highly recommended for its excellent care and professional staff, though prospective clients should be aware of occasional scheduling issues.