Pet hamster was poorly with eye issue, popped in via an online booking and the vet gave lots of good advice to sort the issue. Nice staff, nice service.

Wouldn’t sell us some Gerbils that they had showed my daughter as it was too late in the day (still 30 mins to closing) as apparently there was not enough time to do the paperwork and because, quote „there was a lot of information to go through”. We had to come back the next day to buy them (with my daughter crying all the way home in case they were gone the next day - of course they wouldn’t reserve them either) and guess what, there was no paperwork apart from paying, and no information given at all. Very poor service, they must love seeing kids cry. Obviously couldn’t be bothered to do their job that day.

Handy vets to book and visit. Can be useful based in pets at home in burton

Great size store, friendly staff. Lots of stock for all sorts of pets. Nice and tidy.