I highly recommend Chapel House Veterinary practice. I have been using this practice for 13 years and I have always been happy with the advice I have received and the treatment my pet companion, Poppy, has received.

After being repeatedly ripped off and misdiagnosed elsewhere in the past, we switched to Chapel House. Reasonably priced with staff that not only really know their stuff, but care so much too. When we had to have our guinea pig pit to sleep recently, staff were kind and the vet was patient with my questions, knowledgable and sensitive. To my surprise, we even received a sympathy card which was so touching. Thank you we will not use anyone else.

Our dog was put to sleep so we weren't in the mood to give great reviews. On reflection we feel that Chapel House deserves a better rating. The staff were very nice at such a sad time. They even sent us a commiserations card.

Chapel House have been our vets for quite sometime. My husband and I have had 2 rescue cats so far, both with several problems. Our previous Cat was a feral kitty - she would only allow my husband to pick her up and only let me pet her occasionally (nobody was allowed to touch her). Unfortunately we found out she had cancer when she was just 8 and we had to say goodbye. Our current kitty had been badly abused and the RSPCA got in touch with us and asked if we would take her in and rehabilitate her. She is very loving but very skittish and afraid of the cat carrier and being handled by strangers. The staff at Chapel are all amazing! They listen to me when I tell them about the care my Cat needs in order to keep her calm. She isn't keen on men at all (apart from my husband) so they make sure we have female vets and vet nurses for every appointment. They handled my previous Cat with great care and understanding too. Wrapping her in a towel when they needed to examine her (she had a broken leg which led to the discovery of the cancer). They really care a lot about their patients needs and will take everything into account for each individual pet and owner. They were very sympathetic when we lost our previous cat and we even got a lovely card from them. The reception staff are fab - very knowledgeable and you can call them and ask them anything relating to your pets and they go above and beyond. The Vets and nurses are of the highest quality and they always handle with the greatest care and understanding. We won't take our cat anywhere else!

Very efficient, polite and caring. Had to ask how long I was going to have to wait after already waiting 30 minutes and watching others come and go. Was told vet had an emergency which I have no problem with, but would have appreciated being informed. Was then seen quickly.