We've sadly lost one of our spaniels recently and the Vets at Staveley, Ravensdale and Shirebrook went above and beyond to support her and us, particularly James and Sabrina. Also had issues with our remaining spaniels eye and again they have gone above and beyond to make sure she gets the right diagnosis and treatment. Staff always friendly and helpful, nothing is too much trouble - Esme spent nearly an hour with her and took time to go and consult textbooks and someone with more specific expertise before deciding a treatment path. Always happy to support anxious owners with their endless questions too! Thankfully to have this place locally 🐾

Came here in an emergency with bunny rabbit. The young vet (didn't look older than 20!) was extremely proficient and professional. She demonstrated empathy for us and was so careful and gentle with bunny. She was very calm, and while obviously busy (there were pet dogs and their humans waiting to be seen and treated), she demonstrated skill and authority to put us at our ease. While no one wants to go to a vet in an emergency, if needed I would go here again. First class service.

Staff are nice but we only see the vet Catherine Williams now as she's been the best with our pets and goes above and beyond to help. She knows her stuff and will take time to help you understand what's going on and what options there are. Highly recommended

An amazing vets. We have just started going here as they was highly recommended to us and being a family with lots of different animals such as reptiles and dogs we took a chance and changed our vets. They was very informative, gave us our options in full details and the cost upfront none of this you need to come in before we can give you a price. They are affordable and you can clearly tell all the vets and receptionist care about the animals and the well being. They are not judgemental in anyway too just want what is best for your animal. ( I say this as most of our reptiles we take in as rescues and get a few avoidable illnesses that they got prior to us taking them into our care)

Went into this vet with my presa canario mastiff breed last week, he is a very friendly 10 month old puppy and just wanted to say hello to everyone. Bearing in mind he went in only for a health check, we were met with a very rude vet who treated him as if he was a dangerous dog! She said most of them get nasty and will need to be put down by the age of 2……..She also stated about the type of training collar he was wearing saying it was abuse! I don’t know if she knows what abuse is! There are dogs being neglected and dying and she is so opinionated about my dogs collar? I didn’t ask for her opinion! I asked for a health check! She didn’t once interact with him even though he was kissing her, she treated him like he was a danger. totally different to how they normally treat my two smaller dogs!!! If you have a large breed dog I would stay away from this vets as they will not treat you nicely. I think she must forget that she is a vet, not a trainer or a behaviourist, she obviously doesn’t own big dogs so doesn’t know their requirements or just believes that they are all innately aggressive.