
Note: Showing the 5 most recent Google reviews out of 269 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
We visited for the first time today with our puppy Angus. The receptionist was warm and welcoming, and Lisa the vet was extremely kind and knowledgeable, making Angus first trip to the vets a happy one. I’ve had experiences at different vet practices where I’ve felt spoken down to by the vet but Lisa wasn’t like this in the slightest - she was keen to know my thoughts and preferences around Angus’ treatments and plan going forward - an all round lovely experience. Thank you very much - Angus is already looking forward to coming for more cuddles next month!
2 months ago
A wonderful vets practice, I can’t thank you all enough for the care and treatment you have delivered to our dear old boy Teddy that sadly passed away last week. Amazing staff that are always welcoming, professional and have a great sense of humour, we are so happy to know that our puppy Cooper is also with your practice. Thank you. 🥰.
6 months ago
BEST VET PRACTICE YET! over the years I’ve dealt with many vets be it horses or dogs and I must say, in the short time dealing with DVV, they have excellent be it front desk laddies or the vets themselves! I had one of my beloved dogs PTS and they moved mountains at short notice to do the upsetting dead at my home as my dog hated going to any vets and I was an emotional wreck! The vets showed so much compassion to me and my dog. The next occasion dealing with DVV was due to me looking after my parents dog who wasn’t registered with DVV but this didn’t cause issues. Being extremely worried about the dogs health the receptionist was able to get me an appoint quickly and chased the registered vets for medical history. The vet was on the case! We did have to re visit to run bloods etc but the vet was clear and precise to every next step. The dog is now fully recovered. To my surprise the vet practice phoned to follow up after the weekend. Not only is this practice ozzing with compassion they clearly care for animals and owners too!! Customer service is very much alive here. Who thought dealing with a vet wound be a pleasure. Thank you DWV. Michael 😀
a year ago
A very good place for care and a comprehensive assessment of the health status of any animal. I was here for the first time with our friend, she has been serving her cats here for more than 5 years. A COZY place, if you come with children, there is a place to play with construction sets.
2 years ago
Highly recommend this vets practice, such kind and caring staff. My went in this Monday, the vet said she seemed well from her behaviour and a quick physical check over but listened to my concerns and booked us in for bloods and ultrasound the following morning. By mid morning I had a phone call discussing my options and advising surgery was advised, she had surgery the same day and they looked after her so well, I picked her up at 7pm. I am so glad they listened to my concerns and my dog is feeling much better because of them.
