Medivet Matlock, situated in the picturesque town of Matlock, boasts a commendable reputation with an overall Google rating of 4.5 stars from 196 reviews, indicating a generally high level of customer satisfaction. The clinic serves as a veterinary nurse training facility and offers emergency veterinary services, which can be crucial for pet owners in need of urgent care.

The 5-star reviews highlight the clinic's effective and compassionate care. Chris Lightfoot praised the swift and expert handling of his cat's grooming needs, while Jane Berry appreciated the prompt service and thoroughness of vet Eddie during vaccinations. Lynne Wilson and Joanne Johnson both commended vet Katy for her attentive and caring approach, particularly with older animals and those with anxiety issues, respectively. Katy's ability to listen and offer tailored solutions, such as trialing new medications, is noted as exemplary.

However, not every experience at the clinic has been positive. Amanda Buswell's review, which stands out with a 2-star rating, details a less satisfactory encounter with another vet, Jackie. Amanda criticizes the lack of communication and bedside manner during a routine claw clipping appointment, expressing disappointment over the absence of follow-up advice and general customer care.

Despite this isolated negative feedback, the majority of customer reviews reflect a positive experience at Medivet Matlock, particularly praising certain staff members for their dedication and expertise. While the clinic's strong overall rating suggests reliability, potential clients might benefit from requesting specific vets they feel comfortable with based on these insights. Pricing details are not transparently listed, so prospective visitors might wish to inquire directly for more information.