Best Vets in Richmond upon Thames

Best Vets in Richmond upon Thames – Complete Local Guide

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About Veterinary Care in Richmond upon Thames

Top-Rated Veterinary Clinics in Richmond upon Thames:

Richmond upon Thames, nestled in Greater London, is home to a vibrant array of veterinary clinics that cater to the diverse needs of local pets and their owners. As a pet-friendly community, the area boasts five veterinary clinics, with an impressive average rating of 4.7★. These clinics offer a wide range of services, from routine checkups and surgeries to diagnostics and dental care. Two clinics provide essential emergency services, ensuring that urgent care is available when needed. Additionally, four clinics offer Veterinary Nurse training, highlighting a commitment to maintaining high standards in veterinary education and care.

The veterinary clinics in Richmond upon Thames are renowned for their professionalism and compassion. They strike a balance between independent practices and part of larger group networks, ensuring a variety of options for pet owners. While mobile vet services are less prominent, the presence of emergency care facilities ensures comprehensive coverage. Whether seeking routine care or specialized treatment, pet owners can feel confident in the expertise available within the community.

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Richmond upon Thames offers a robust veterinary landscape, with clinics renowned for their quality care and expertise. Explore our directory to find the ideal clinic for your pet's needs.

Updated October 2025 | Data sourced from publicly available sources.

Best Rated Veterinary Clinics in Richmond upon Thames, Greater London

Top-ranked veterinary practices based on quality, service, and customer reviews

#1

Pennine Veterinary Referrals

5(32 reviews)
🏠 Local Business
📞01748 343 381
Treats:
dog
cat
rabbit

Pennine Veterinary Referrals, located in Richmond, is a highly acclaimed veterinary practice specializing in advanced veterinary care. With a perfect 5-star rating from 32 reviews, the clinic is renowned for its exceptional service and professional expertise. The facility also functions as a Veterinary Nurse Training center, emphasizing its commitment to education and high standards of care. Reviews highlight the clinic's outstanding service, particularly praising the team for their compassionate and efficient handling of both routine and emergency situations. Alasdair, a prominent figure mentioned consistently in reviews, is noted for his exceptional surgical skills and dedication to providing clear, informative communication with pet owners. His leadership and the clinic's overall expertise have left a lasting positive impression on clients. The clinic's client-centered approach is evident in their seamless insurance claim management and thoughtful follow-up care. Reviewers like Steph Chaytor and Holly McFarlane commend the staff for their supportive nature and the sense of ease they provide during stressful times, with specific mentions of personalized care and attention to both pets and owners. Additionally, the facility's state-of-the-art equipment and impeccably maintained environment further enhance the quality of care provided. Diego Segura, a fellow veterinary professional, endorses Pennine Veterinary Referrals for their high standards and excellent facilities, describing them as a significant asset for both vets and pet owners. The practice's commitment to quality and patient care is further evidenced by successful outcomes, such as full recoveries from complex surgeries as noted in the reviews. Overall, Pennine Veterinary Referrals stands out as a top-tier veterinary clinic, offering specialized care with a personal touch, making it a trusted choice for pet owners in Richmond and beyond.

Why This Ranking:

Pennine Veterinary Referrals in Richmond scores highly due to its perfect 5-star Google rating and consistent positive review sentiment. The clinic's specialization in advanced care and its role as a Veterinary Nurse Training center further enhance its reputation as a trusted local veterinary clinic.

#1

King Street Vets

4.9(114 reviews)
🏠 Local Business
📞0208 963 3306
Treats:
dog
cat
bird
rabbit
exotic

King Street Vets, located in Twickenham, is a veterinary clinic that has garnered an impressive reputation for its exceptional care and service. With a stellar Google rating of 4.9 stars based on 114 reviews, the clinic is highly regarded by its clients. This high rating, bolstered by a significant number of reviews, is indicative of consistent, high-quality service. The clinic is noted for its compassionate and attentive staff, including standout veterinarians such as Dr. Filipe, Dr. Vicky, and Karmen. They are commended for their clear communication regarding diagnoses and procedures, as well as their transparency about potential treatment costs. The team's dedication is evident in their handling of challenging situations, such as the compassionate care provided during the illness and eventual passing of a client's dog. King Street Vets also serves as a Veterinary Nurse Training facility, suggesting a commitment to education and advancement in veterinary care. Reviews consistently mention the friendly and supportive environment created by the entire team, from the front desk to the veterinary nurses. Particular praise is given to the team's quick and effective response in emergencies, as illustrated by a review recounting the swift action taken to save a pet's life. Additionally, the clinic's ability to accommodate urgent appointments demonstrates their flexibility and prioritization of patient welfare. Overall, King Street Vets is highly recommended for pet owners in the Twickenham area, with clients expressing gratitude for the team’s dedication, expertise, and kindness. Their approach to veterinary care not only inspires confidence but also leaves a lasting positive impression on both pet owners and their families.

Why This Ranking:

King Street Vets in Twickenham scores highly due to its outstanding 4.9-star rating and strong review sentiment. The clinic's comprehensive service coverage and complete information make it a trusted local veterinary clinic. The professionalism and engagement of the staff are frequently praised, contributing to its top position.

#1

Medivet Barnes

4.9(201 reviews)
⚡ Emergency Services
🏠 Local Business
📞020 8748 2406
Treats:
dog
cat
bird
rabbit
exotic

Medivet Barnes, located in Richmond upon Thames, Greater London, stands out as a highly rated veterinary clinic, boasting an impressive 4.9-star rating from 201 reviews. This rating reflects a strong consensus among clients regarding the quality of care and service provided by the clinic. The facility is well-regarded for its comprehensive veterinary services, including emergency care available with extended hours, and serves as a training facility for veterinary nurses, indicating a commitment to education and advancement in veterinary care. Customer reviews consistently highlight the exceptional service and compassionate care provided by the staff. Many reviewers mention the personalized attention their pets receive, with the staff often remembering pets by name and treating them with kindness and respect. James, a veterinarian at the clinic, is frequently praised for his professional and caring approach, which reassures pet owners and provides a high level of comfort and trust. The clinic's integration within the Medivet group is noted as a significant advantage, allowing for seamless access to treatment histories and specialized care across different branches. This interconnected system ensures comprehensive and coordinated care for pets, even when they are referred to other locations for specific tests or treatments. Overall, Medivet Barnes is highly recommended by its clientele for its dedication to animal welfare, the professionalism of its staff, and the warm, welcoming atmosphere that prioritizes the health and well-being of pets over commercial interests. This makes it a preferred choice for pet owners in the area seeking reliable and compassionate veterinary care.

Why This Ranking:

Medivet Barnes in Richmond upon Thames excels with a perfect 4.9-star rating from 201 reviews, indicating high client satisfaction. It offers comprehensive services including emergency care and VN training, and maintains a strong professional presence with complete information availability.

#1

Alpha Veterinary Surgery

4.7(149 reviews)
⚡ Emergency Services
🏠 Local Business
📞020 8943 2303
Treats:
dog
cat
bird
rabbit
chicken

Alpha Veterinary Surgery, located in Teddington, Middlesex, is a reputable clinic with a strong focus on providing comprehensive veterinary care, including emergency services available around the clock. With an impressive Google Maps rating of 4.7 stars from 149 reviews, it is evident that the clinic is well-regarded by its clients. This high rating, bolstered by a significant number of reviews, suggests a reliable and consistent standard of care. Customer feedback highlights the clinic's compassionate and professional approach. Long-term client Lynda Gale praises the consistent care provided over three decades, emphasizing the attention given to her new kittens. Similarly, Jamie Alexander Vargas shares a touching experience with the clinic's empathetic handling during a difficult time, reinforcing the team's dedication to compassionate care. However, not all experiences have been positive. Steevie Gillett recounts a distressing incident involving a miscommunication and perceived lack of empathy from the reception staff during a challenging visit. This contrasts with other reviews but provides a balanced view of the clinic's performance. Additional feedback from Daniela Tinkova and Jo Richards further emphasizes the clinic's prompt and efficient service. Tinkova appreciated the swift action taken for her dog Messi during a fully booked schedule, while Richards commended the care provided to her lizard, noting the rarity of finding skilled reptile veterinarians. Overall, Alpha Veterinary Surgery stands out for its comprehensive services and a generally high level of client satisfaction, despite isolated incidents of dissatisfaction.

Why This Ranking:

Alpha Veterinary Surgery in Teddington scores highly due to its impressive 4.7 Google rating from 149 reviews, indicating strong customer satisfaction. The clinic offers comprehensive services, including 24-hour emergency care, and maintains complete data availability. Its long-standing reputation and high review count further solidify its position as a trusted local veterinary clinic.

#1

Sherwood Veterinary Services Ltd.

4.7(160 reviews)
🏠 Local Business
📞020 8979 6060
Treats:
dog
cat
rabbit
chicken

Sherwood Veterinary Services Ltd. in Hampton is a highly-rated clinic, boasting a 4.7-star rating from 160 reviews, indicating a strong reputation among pet owners in the area. The clinic is particularly noted for its Veterinary Nurse Training facility, showcasing its commitment to advancing veterinary care through education and training. Customer feedback highlights the clinic's excellent service and affordability, with multiple reviewers expressing satisfaction with the care their pets received. Jackie Hopkins, for instance, praised the clinic for providing high-quality care at a more reasonable cost compared to her previous veterinary provider. The staff's ability to handle nervous pets with calm and gentle care is frequently mentioned, as seen in reviews by both Jackie and Matthew Bridger. A notable mention in the reviews is Dr. Gianmarco, who is described as a "super lovely vet" and has impressed clients with his thorough and compassionate approach to pet care. His recent addition to the team has been positively received, with Ornella Franzese specifically applauding his meticulous examination of her dog, Romeo. The clinic's ability to accommodate urgent appointments is another point of commendation, as evidenced by R T's experience of receiving a prompt appointment for their dog in distress. This responsiveness, combined with the friendly and knowledgeable staff, enhances Sherwood Veterinary Services' appeal as a reliable and trusted provider of veterinary care. Overall, Sherwood Veterinary Services Ltd. stands out for its compassionate staff, commendable service, and competitive pricing, making it a recommended choice for pet owners in Hampton seeking quality veterinary care.

Why This Ranking:

Sherwood Veterinary Services Ltd. in Hampton scores high due to its excellent Google rating of 4.7 from 160 reviews, indicating strong community trust. The clinic's commitment to veterinary nurse training enhances its professionalism. Comprehensive services and prompt care make it a trusted local veterinary clinic.

#2

Pet People

4.9(155 reviews)
⚡ Emergency Services
🏠 Local Business
📞0203 725 7630
Treats:
dog
cat
rabbit

Pet People, located in Richmond upon Thames, Greater London, is a highly rated veterinary clinic with an impressive 4.9-star rating based on 155 reviews. This level of acclaim suggests a remarkable consistency in service quality and customer satisfaction. The clinic provides a range of services, including emergency veterinary care and operates as a Veterinary Nurse Training facility, indicating a commitment to both immediate pet care and the broader field of veterinary education. Customer reviews highlight the clinic's exceptional staff, with several individuals frequently praised for their expertise and compassion. Annabelle, a vet described as fear-free qualified, receives considerable praise for her attention to detail and exceptional care, particularly in urgent situations. Fergus, known for his caring approach in customer service, and Amy, a future acupuncturist, are also noted for their dedication. These personal touches suggest a clinic culture that values both pet and owner experiences. The reviews consistently mention the clinic's ability to handle complex and anxious pets with patience and skill. Pet owners express gratitude for the detailed explanations of procedures and the follow-up care provided, which are crucial in ensuring a smooth recovery. While some reviews mention that the clinic may be on the pricier side, the overall consensus is that the superior care and service justify the cost. In conclusion, Pet People stands out as a veterinary clinic that combines professional expertise with compassionate care, making it a trusted choice for pet owners in the Greater London area.

Why This Ranking:

Pet People in Richmond upon Thames matches Medivet Barnes with a 4.9-star rating, though from fewer reviews. It provides a wide range of services and is noted for its compassionate care and fear-free approach, making it a trusted local veterinary clinic.

#2

Twickenham Veterinary Surgery

4.8(419 reviews)
🏠 Local Business
📞020 8898 0528
Treats:
dog
cat
rabbit
exotic

Twickenham Veterinary Surgery in Twickenham is a highly regarded clinic, as evidenced by its impressive 4.8-star rating from 419 reviews. This large number of reviews suggests a consistent level of satisfaction among its clientele. The clinic is known for its excellent care and professional service, with specific praise directed at the knowledgeable and gentle vet team, as well as the welcoming and well-organized environment. The written reviews consistently highlight the clinic's commitment to quality care and client communication. Jay Valenza appreciates the comprehensive assistance provided for their rescue dog, while Frank Harris commends the clinic for its excellent pet care and informative vet consultations. James Kettel, a long-term client, values the clinic’s Healthy Pet Club, which offers a subscription service covering essential treatments and regular consultations, adding further convenience and value for pet owners. Denise Ramasar emphasizes the compassionate care provided not only to pets but also to their owners, praising the clinic for going above and beyond for their patients. Barry Davies recounts positive experiences with specific vets, including Adam, who demonstrated patience and professionalism during routine vaccinations and check-ups. Twickenham Veterinary Surgery also serves as a Veterinary Nurse Training facility, highlighting its role in the broader veterinary community. The clinic’s transparent pricing, such as charging only for microchipping during a thorough check-up, further cements its reputation for fairness and integrity. Overall, the clinic stands out as a trusted and compassionate provider of veterinary services in the Twickenham area.

Why This Ranking:

Twickenham Veterinary Surgery in Twickenham excels with a high Google rating and a large number of reviews, indicating consistent quality. The clinic offers a wide range of services and has complete data availability. Its experienced team of vets and nurses is highly regarded, making it a reliable choice for pet owners.

#2

Medivet Teddington

4.7(108 reviews)
⚡ Emergency Services
🏠 Local Business
📞020 8977 3452
Treats:
dog
cat
bird
rabbit

Medivet Teddington in Teddington, Middlesex, offers a highly rated veterinary service with a Google Maps rating of 4.7 stars based on 108 reviews, indicating a strong level of customer satisfaction. As a veterinary nurse training facility, they provide comprehensive care with the added benefit of emergency services. The clinic has received glowing testimonials from clients, highlighting the caring and professional nature of the team. Joanne Crocker praises the attentive and reassuring service during her cat’s first vet visit, noting the exceptional care and thoughtful updates provided throughout the process. Alexia C commends the punctuality and eagerness of the staff to address any questions, while David Daniels and Ashleigh Daniels both emphasize the exceptional clinical skills and dedication of Dr. Rawdon Capell. Dr. Capell is credited with saving a dog's life and consistently going above and beyond in his treatment. Ridhi McGinnigle expresses gratitude for the staff's professionalism and the warm, patient care provided by nurse Christie, contributing to a positive experience for their Labrador, Olive. Olive's enthusiastic response to the clinic, even pulling towards it during walks, underscores the compassionate environment created by the team. Medivet Teddington is clearly a clinic where animals receive outstanding care, and their commitment to professionalism and compassionate service makes them a highly recommended choice for pet owners in the area.

Why This Ranking:

Medivet Teddington is a top choice with a 4.7-star rating from 108 reviews, reflecting excellent customer feedback. The clinic provides emergency services and veterinary nurse training, showcasing a commitment to comprehensive care. Its professional team and complete information availability make it a reliable option for pet owners seeking a 24-hour vet in Teddington.

#2

Swale Veterinary Practice Ltd

4.7(284 reviews)
⚡ Emergency Services
🏠 Local Business
📞01748 826600

Secondary: 822389

Treats:
dog
cat
bird
rabbit
exotic
horse
cow
sheep
pig
chicken
llama
deer

Swale Veterinary Practice Ltd, located in Richmond, Surrey, is a well-regarded clinic offering a range of services, including a Veterinary Nurse Training facility and 24/7 emergency veterinary services. The clinic boasts an impressive Google Maps rating of 4.7 stars based on 284 reviews, indicating a strong reputation among pet owners in the area. The practice receives high praise for its efficient and compassionate care, as evidenced by several five-star reviews. Chris Brown highlights the prompt attention his new puppy received, noting the efficiency of getting an appointment within an hour and the comprehensive examination and treatment provided. Similarly, Karen Jebson commends the calming and professional demeanor of Gavin, a vet at the practice, who adeptly handled her dog's injury during their vacation. Jacqueline Wroe, a long-time client of over 30 years, emphasizes the outstanding service and compassionate care provided by the team, mentioning both Gavin and Linda as key figures in her positive experiences. Evaline Mortson also appreciates Linda's reassuring and thorough examination of her dog's limp during a visit to the practice's Reeth branch. However, not all feedback is positive. Ross Allison reports a negative experience involving misdiagnosis, billing issues, and perceived rudeness from the reception staff. Despite this, the overwhelming majority of reviews reflect satisfaction with the clinic's services and staff professionalism. Swale Veterinary Practice Ltd appears to be a reliable choice for pet owners in Richmond and the surrounding areas, particularly for those seeking attentive and skilled veterinary care.

Why This Ranking:

Swale Veterinary Practice Ltd in Richmond boasts a strong 4.7-star rating with a high volume of reviews, indicating reliability and trust. Its 24/7 emergency services and comprehensive care offerings make it a go-to 24-hour vet in Richmond, despite a few negative reviews affecting overall sentiment.

#2

Willett House Veterinary Surgery

4.7(63 reviews)
🏠 Local Business
📞020 8941 8791
Treats:
dog
cat
bird
rabbit
exotic

Willett House Veterinary Surgery, located in Hampton, Middlesex, England, is a well-regarded veterinary clinic with a strong reputation for compassionate and thorough pet care. With an impressive Google Maps rating of 4.7 stars from 63 reviews, the clinic stands out as a trusted establishment in the community. The reviews highlight the clinic's friendly and dedicated staff, who are praised for their genuine love for animals and their ability to make both pets and owners feel comfortable. Notably, Vicky and the team have been commended for their expertise and supportive approach, particularly during sensitive times, such as end-of-life care for pets. This compassionate service has earned them high praise and loyalty from pet owners. Among the reviews, Adam Flowers shares a particularly positive experience with his two male degus, noting that the clinic was one of the few local options equipped to handle their care. He appreciated the thorough and gentle treatment his pets received and found the pricing transparent, with a consultation fee of £39.50 for both small animals. While the majority of feedback is overwhelmingly positive, one review from Susan Griffiths expressed disappointment regarding a missed diagnosis for her elderly cat. Despite this, the overall sentiment towards Willett House is positive, reflecting a high level of trust and satisfaction among the majority of its clients. Overall, Willett House Veterinary Surgery is highly recommended for its exceptional veterinary care and compassionate, knowledgeable staff, making it a reliable choice for pet owners in the Hampton area.

Why This Ranking:

Willett House Veterinary Surgery in Hampton is well-regarded with a 4.7 rating from 63 reviews. Known for compassionate care and a dedicated team, it excels in customer satisfaction. However, fewer reviews compared to Sherwood slightly impact its overall score, but it remains a reliable choice for pet owners.

#3

Medivet Twickenham

4.8(231 reviews)
⚡ Emergency Services
🏠 Local Business
📞020 8892 6300
Treats:
dog
cat
bird
rabbit
exotic

Medivet Twickenham stands out as a highly rated veterinary clinic in Twickenham, boasting an impressive 4.8-star rating from 231 reviews on Google Maps. This rating, based on a substantial number of reviews, indicates a consistently high level of customer satisfaction. The clinic is particularly noted for its exceptional team, with multiple reviews singling out Enric for his outstanding care and expertise. Clients appreciate the calm and friendly atmosphere, which is especially beneficial for nervous pets. The clinic serves as a Veterinary Nurse Training facility and offers emergency veterinary services, ensuring comprehensive care for pets in various situations. Reviews emphasize the team's professionalism, empathy, and attention to detail, with many clients expressing gratitude for the thorough aftercare and clear communication. The practice is also praised for not pressuring clients into unnecessary treatments, promoting trust and confidence among pet owners. In particular, the clinic's ability to handle complex cases and navigate pet insurance effectively is highlighted, demonstrating their commitment to both animal welfare and client convenience. The practice's accessibility is noted, with easy parking options nearby, adding to the overall positive experience. Overall, Medivet Twickenham is recognized as an outstanding veterinary practice, particularly due to its dedicated staff and the high standard of care provided. Whether for routine check-ups or emergency situations, this clinic is well-equipped to meet the needs of pets and their owners in the Twickenham area.

Why This Ranking:

Medivet Twickenham is a highly rated clinic with a 4.8-star rating and positive review sentiment. It offers emergency services and a full range of veterinary care, making it a 24-hour vet in Twickenham. The clinic's complete information and professional engagement further enhance its reputation.

#3

C J Hall Veterinary Surgeons

4.7(352 reviews)
🏠 Local Business
📞020 8876 9696
Treats:
dog
cat
bird
rabbit
fish
exotic
chicken

C J Hall Veterinary Surgeons, located in Richmond upon Thames, Greater London, boasts a strong reputation with a 4.7-star rating from 352 Google reviews, reflecting a generally high level of customer satisfaction. This clinic is particularly noted for its expertise in treating exotic pets such as chinchillas, birds, reptiles, and small mammals, alongside more common household pets. The staff is frequently praised for their knowledge and ability to communicate effectively with pet owners about their animals' health and treatment options. In the reviews, several clients highlight the exceptional care provided by the clinic, with specific mentions of successful treatments for a tortoise, a rabbit, and a rat. The veterinary team is commended for their compassion and dedication, with individuals like Seems receiving personal accolades for their empathetic approach to difficult conversations. However, not all feedback is positive. One reviewer, Kash money, shares a distressing account involving their pet birds, criticizing the clinic's handling of their pets' health issues and communication regarding the severity of conditions. This negative experience stands in contrast to the predominantly positive reviews, suggesting a need for consistency in customer service and communication, especially in urgent situations. The clinic does not provide transparent pricing details on available platforms, which could be an area for improvement. Overall, C J Hall Veterinary Surgeons is highly regarded for its care of exotic pets, with a notable number of positive reviews emphasizing the team's expertise and compassion, making it a popular choice among pet owners in the area.

Why This Ranking:

C J Hall Veterinary Surgeons in Richmond upon Thames is highly regarded for its expertise in exotic pets. With a 4.7-star rating from 352 reviews, it offers specialized services and strong professional engagement, though it lacks emergency services.

#3

Vet4Life Ltd

4.5(94 reviews)
⚡ Emergency Services
🏠 Local Business
📞0208 977 3955
Treats:
dog
cat
rabbit

Linnaeus Veterinary Ltd, operating as Vet4Life Ltd in Teddington, offers a range of veterinary services with a focus on compassionate care and client satisfaction. The clinic holds a commendable 4.5-star rating based on 94 Google reviews, highlighting its reliability and the trust it has built within the community. Vet4Life specializes in emergency veterinary services available around the clock, as well as serving as a training facility for veterinary nurses, which underscores its commitment to professional development and high-quality care standards. The clinic's team is praised for their professionalism and empathy, as reflected in several recent reviews. Sarah R and Lucie Slater both commended the clinic for its compassionate and friendly approach, noting the trustworthy care provided. Michelle Harris appreciated the thorough examinations and attentive service, especially during a successful procedure for her guinea pig. Dominick Moxon-Tritsch shared a heartfelt account of the clinic's compassionate care during a difficult time with their cat, and their ongoing support for a newly adopted rescue dog. Natasha Kilsby echoed similar sentiments, emphasizing the staff's dedication and follow-up care. Individuals such as Natasha, a member of the reception staff, and Gerda, a vet who performed a successful surgical procedure, are highlighted for their exceptional service. The reviews suggest that the clinic not only provides excellent clinical care but also goes above and beyond to offer emotional support and thoughtful touches that enhance the overall experience for both pets and owners. Overall, Vet4Life Ltd in Teddington emerges as a highly recommended veterinary practice, characterized by its attentive staff, comprehensive services, and a genuine focus on the well-being of its clients and their beloved pets.

Why This Ranking:

Vet4Life Ltd in Teddington offers a commendable 4.5-star rating from 94 reviews, emphasizing compassionate care and client satisfaction. The clinic provides emergency services and VN training, demonstrating a strong commitment to professional development. While slightly lower in review count and rating, it remains a trusted local veterinary clinic with a focus on quality care.

#3

Medivet 24 Hour Richmond

4.3(527 reviews)
🏠 Local Business
📞020 8878 6080
Treats:
dog
cat
bird
rabbit
exotic

Medivet 24 Hour Richmond, located in Richmond, Surrey, is a reputable veterinary clinic and a training facility for veterinary nurses. With a Google rating of 4.3 stars from 527 reviews, it has a substantial volume of feedback, indicating a generally positive reception from clients. However, individual reviews present a mixed picture. The clinic is praised for its exceptional service and compassionate staff, as reflected in several 5-star reviews. Clients like Nikita Jo Nuby and Mia B commend the clinic for its thorough care and the staff’s ability to handle emergencies efficiently, which they say has resulted in their pets’ full recovery. Long-term clients like Janice Dixon and C K highlight the clinic’s consistent professionalism and empathetic approach over the years, emphasizing the staff’s dedication and expertise. However, a recent 1-star review by Tom Wegrzyn provides a stark contrast, detailing a distressing experience involving his dog Mia. He expresses concerns over the handling of her care, questioning the necessity of procedures and the clinic's communication. This review underscores the importance of transparent communication and informed consent in veterinary care. Pricing information is not extensively detailed in the reviews, but Wegrzyn's account suggests the presence of potentially costly procedures. In summary, Medivet 24 Hour Richmond appears to deliver high-quality care and is well-regarded by many long-standing clients. Nonetheless, it is crucial for prospective clients to engage actively in their pet’s care discussions to ensure all decisions align with their expectations and understanding.

Why This Ranking:

Medivet 24 Hour Richmond has a solid 4.3-star rating with a large number of reviews, reflecting a generally positive reputation. However, mixed review sentiment and a recent negative experience slightly impact its score. The clinic is notable for its VN training and 24-hour service.

#4

Alcombe Veterinary Surgery

4.8(351 reviews)
🏠 Local Business
📞020 8755 3144
Treats:
dog
cat
rabbit

Alcombe Veterinary Surgery in Twickenham, Middlesex, stands out as a highly rated veterinary clinic, boasting a 4.8-star rating from 351 reviews on Google. This high score reflects a strong consensus among clients, suggesting consistent quality care and customer satisfaction. The clinic is part of a network with branches in Ealing and Osterley, offering a range of services including general veterinary consultations, wellness screenings, and pet travel services. They also run a Veterinary Nurse Training facility, highlighting their commitment to advancing veterinary care. Alcombe Veterinary Surgery is recognized for its affordable pet care and experienced staff. The clinic offers special promotions like a wellness screening for £60 and a six-month healthy pet check for £24.99. Additionally, clients can benefit from a Pet Health Club that provides savings on routine healthcare and consultations. Customer reviews are predominantly positive, with many clients praising the compassionate and thorough service provided by the staff. For instance, Inji Kettanah highlighted the exceptional customer service received from Claire at the Whitton branch. Marta Bebłot expressed gratitude for the attentive care her dog received, and Dewald Meiring appreciated the supportive environment for his first puppy. However, there are occasional criticisms, such as Gill Dinan's experience with scheduling issues and perceived inflexibility. Despite this, the overwhelmingly positive feedback, combined with Alcombe's RCVS accreditation and strong community presence, underscores its reputation as a trusted provider of veterinary care in the area.

Why This Ranking:

Alcombe Veterinary Surgery in Twickenham is well-regarded with a 4.8-star rating and strong review sentiment. The clinic provides a wide range of services and has complete information. Its professionalism and engagement are noted, although a recent negative review slightly affects its score.

#4

Richmond Vets4Pets Ltd

4.7(344 reviews)
🏠 Local Business
📞0208 392 5910
Treats:
dog
cat
bird
rabbit
exotic

Richmond Vets4Pets Ltd, situated in Richmond upon Thames, Greater London, maintains a strong reputation with a 4.7-star rating from 344 Google reviews, indicating generally high satisfaction among clients. The clinic is also a veterinary nurse training facility, suggesting a commitment to education and high standards of care. The reviews reveal a mix of experiences. Positive feedback highlights the clinic's caring and professional team, led by Chris, who is particularly praised for his dedication to animal welfare. Many clients appreciate the supportive staff and reasonably priced treatments, as well as the compassionate approach during difficult times, such as end-of-life care. One reviewer specifically commends the thorough and sensitive treatment their pet received during surgery and recovery. However, there are notable concerns raised in some reviews. A critical review accuses the clinic of overcharging for products and refusing returns, which affected the trust of that client. Another deeply negative review describes a tragic outcome resulting from what the pet owner believed to be a misdiagnosis and overmedication, leading to significant emotional and financial distress. This review underscores the importance of attentive and cautious care, especially in emergency situations. Overall, while Richmond Vets4Pets Ltd garners high ratings and appreciation for its compassionate service, the critical reviews suggest room for improvement in communication and pricing transparency. Potential clients should consider both the positive and negative experiences to make an informed decision.

Why This Ranking:

Richmond Vets4Pets Ltd in Richmond upon Thames holds a 4.7-star rating from 344 reviews. It provides VN training and is praised for its caring team, but mixed reviews and limited service coverage slightly impact its overall score.

#5

The Vet in St Margarets

4.6(116 reviews)
🏠 Local Business
📞0208 892 3600
Treats:
dog
cat
bird
rabbit

The Vet in St Margarets, located in Twickenham, is a highly regarded veterinary clinic with a strong reputation for providing exceptional care to pets. With a Google Maps rating of 4.6 stars from 116 reviews, the clinic has established itself as a trusted facility for pet owners in the area. The reviews highlight the clinic's thoroughness, efficiency, and compassionate care. Emma Reynolds praises the clinic for being more comprehensive than previous veterinary experiences, emphasizing the considerate and unrushed approach. Justine Rebello shares a positive experience regarding her miniature dachshund's spaying, appreciating the detailed explanation of the procedure and the evident care her pet received. Long-term client Kristina Stefansson commends the knowledgeable and compassionate staff, noting her satisfaction with the six years of care provided to her cat, Gucci. Similarly, Charlie Knell describes the clinic's efficiency and the reassurance offered by the knowledgeable vet during a same-day appointment for his cat's sore eye. Tania Blunden also values the clinic's efficiency and ability to seamlessly access her spaniel's medical records from another vet, underscoring the clinic's commitment to clear and concise communication. While the reviews are overwhelmingly positive, they consistently highlight the clinic's dedication to thorough and compassionate care, making The Vet in St Margarets a highly recommended choice for pet owners seeking reliable veterinary services. The clinic's strong reputation is supported by a significant number of reviews, reinforcing its status as a trusted establishment in the community.

Why This Ranking:

The Vet in St Margarets, Twickenham, boasts a solid 4.6-star rating and positive reviews for its compassionate care. While it offers a good range of services and complete information, the slightly lower review count and rating compared to top clinics affect its overall score.

#5

Medivet Barnes White Hart Lane

4.5(94 reviews)
🏠 Local Business
📞020 8878 0552
Treats:
dog
cat
bird
rabbit

Medivet Barnes White Hart Lane, located in Richmond upon Thames, Greater London, is a well-regarded veterinary clinic with a solid 4.5-star rating based on 94 Google reviews. This small yet efficient clinic is known for its welcoming and professional staff, including veterinarians, nurses, and receptionists, who contribute to a pleasant and supportive atmosphere. The clinic is distinguished as a Veterinary Nurse Training facility, signifying a commitment to high standards in veterinary care and education. Customer feedback highlights the clinic's accommodating nature, particularly in finding appointments for pets with specific needs. Several reviewers have praised the clinic's staff for their kindness, knowledge, and ability to make both pets and owners feel comfortable and involved in consultations. Notably, the clinic has received commendations for its exceptional care and professionalism. For instance, Imogen, a staff member, is specifically mentioned for her outstanding support and expertise. The personal anecdotes from satisfied clients emphasize the clinic's dedication to treating pets as "very important" family members, ensuring they are in capable hands. While detailed pricing information is not provided, the consistent 5-star reviews over the years suggest that clients find value in the services offered. Overall, Medivet Barnes White Hart Lane stands out as a reliable and compassionate choice for pet owners in the area, reflecting a strong reputation for quality veterinary care.

Why This Ranking:

Medivet Barnes White Hart Lane in Richmond upon Thames has a solid 4.5-star rating from 94 reviews. While it offers VN training and a welcoming atmosphere, its smaller size and fewer reviews result in a lower score compared to other clinics.

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