All staff great except 1 nurse who talked at me was defensive and clearly did not like being questioned. Also upset my dog to the point another nurse was called in. No real empathy I actually thought the nurse was a vet. I did complain but not formally. Went in a few days later to collect a treatment and was glared at by receptionist. Now with another vet much cheaper and local and not owned by a mega company. Glad I not there anymore.get the feeling they are not open to feedback.

I cannot recommend Woodwards Vets Ashby enough. Every single person is lovely. My French bulldog was due her first litter. We opted for a planned C Section. When near, every vet was on standby willing to come in over the weekend if my dog was ready. Everyone is so helpful and they really care and look after your pets as if they are their own. The lovely reception ladies are welcoming and happily let your pet go in the reception area for a fuss and love. I wouldn’t take my pets nowhere else. Thank you everyone for everything you did for Willow and Rufus xx

Thank you so much for all your help and understanding. When we bought our Jack Russell, JACK Into your surgery. It's very painful when you know the end is near for your beloved pet. But every one was so kind, professional, and understanding

Took my little dog,staff were so kind and understanding. The vet we saw was amazing, he explained everything to me,giving me options and was so patient ,knowledgeable and kind .I can't thank Woodwards enough.

We have just taken our very old cat to see Eddie at this veterinary practice. Wow, what a lovely and knowledgeable man, who has genuine care and compassion for the animals he sees. He sat with us for 35 minutes explaining possible options for our cat, and went into detail about his condition. Thank you so much, I couldn’t have asked for a better vet. Eddie is a credit to this practice. Thank you so much.