
Vets in Enderby, Leicestershire
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Companion Care (Leicester Fosse Park) Ltd T/A Vets4Pets, located in Enderby, is known for providing a range of veterinary services, including emergency care and a veterinary nurse training facility. The clinic has a solid presence, with a substantial number of Google reviews—425 in total—yielding an overall rating of 4.2 stars. This suggests a generally positive reception, though not without some mixed feedback.
Among the written reviews, several customers highlight exceptional service, particularly praising staff members like Claudia and Sameer for their compassion and expertise. Claudia receives multiple commendations for her empathetic handling of difficult situations, such as euthanasia, and her rapport with animals, as seen in reviews by Maria Aylott and Ashleigh Burne. Ashleigh also underscores the reliability and personal touch of the service, mentioning the accommodating nature of the clinic in providing last-minute appointments.
Conversely, there are critical reviews that raise concerns about service quality and management. Matt Willshaw criticizes the clinic for what he perceives as unnecessary upselling of treatments and misdiagnosis, while J C expresses dissatisfaction with the practice manager, Liz Mason, citing issues with customer service and administrative charges related to pet health records.
Despite these criticisms, the clinic's positive reviews, especially from long-term clients, suggest a loyal customer base appreciative of the staff's dedication and care. However, potential clients might consider these diverse opinions when choosing Vets4Pets Fosse Park, particularly regarding management interactions and pricing transparency.
24/7 emergency care available
Veterinary nurse training provided
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