The Grove Veterinary Hospital & Clinics, located in Swaffham, is a well-regarded facility offering a range of veterinary services, including emergency care. Known for its 24/7 or extended hours availability, the clinic has earned a solid reputation, reflected in its 4.4-star rating from 67 reviews on Google Maps. This suggests a generally positive perception among clients, though the relatively smaller number of reviews compared to larger datasets should be considered when interpreting the score.

The clinic's commitment to animal welfare is highlighted in several customer reviews. For instance, Lynne Day shared a positive experience where the clinic quickly responded to a distressed duckling, showcasing their dedication to animal care without seeking financial gain. Similarly, Kayleigh Oxbury recounted the compassionate support she received during the difficult time of her dog's passing, praising the thoughtful gestures from the clinic that provided comfort to her family.

However, not all feedback is positive. A critical review by Lucy Galer describes incidents that raise concerns about the handling of injured and deceased animals, suggesting room for improvement in both empathy and operational procedures.

Despite these mixed reviews, the clinic continues to receive praise for routine care, as evidenced by Jean Walker's satisfaction with the treatment of her dogs, including a successful neutering procedure, and Jules Mower's appreciation for helping her pet overcome a persistent itch.

Overall, The Grove Veterinary Hospital & Clinics seems committed to providing quality care, although there are a few areas where customer experiences suggest potential for enhancement.