Robson & Prescott, located in Ashington, Northumberland, is a veterinary clinic that has garnered a strong reputation with a commendable rating of 4.6 stars from 194 reviews on Google Maps. This suggests a high level of customer satisfaction and reliability, given the substantial number of reviews contributing to this rating.

The clinic is particularly praised for its empathetic and knowledgeable staff, as reflected in several customer reviews. For instance, one reviewer highlighted the compassionate care provided during a difficult visit, noting that the veterinarian was extremely empathetic and knowledgeable. Another client commended the clinic for its prompt and effective treatment of their puppy's eye ulcer, emphasizing the reasonable pricing and the expertise of the eye specialist involved.

However, not all experiences have been entirely positive. One reviewer expressed disappointment regarding a lack of transparency in pricing, particularly in a sensitive situation involving euthanasia. They felt the final cost was unexpectedly high compared to other local providers, highlighting a potential area for improvement in communication regarding fees.

Despite this, the majority of reviews reflect a highly positive sentiment. Clients have noted the clinic's affordability compared to other regions, the thoroughness of care, and the attentive nature of the veterinarians, which have contributed to the clinic's favorable reputation. In particular, the clinic's responsiveness and ability to accommodate last-minute appointments have been appreciated by pet owners.

Overall, Robson & Prescott stands out as a reliable veterinary service provider in Ashington, known for its caring staff and effective treatment, although there is room for improvement in pricing transparency to enhance the client experience further.