
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Alnorthumbria Vets (Morpeth Equine), located in Morpeth, Northumberland, is a well-regarded veterinary practice with a strong focus on both emergency veterinary services and veterinary nurse training. The clinic is known for its 24/7 emergency care, ensuring pets receive timely attention in critical situations.
The practice enjoys a solid reputation, with a 4.5-star rating from 180 reviews on Google Maps, indicating a high level of customer satisfaction. The majority of reviews highlight the professionalism and compassion of the staff. For instance, long-term client Hazel Kennedy appreciates the confidence instilled by Clinical Director Jo, which has kept them loyal to the practice for two decades. Another client, Juanique S, praised the compassionate and supportive approach during a difficult decision regarding their pet's care, noting the absence of pressure to opt for unnecessary treatments.
However, not all experiences have been positive. Richard Hall expressed dissatisfaction with the care provided, particularly concerning the handling of his puppy's vaccination while it was unwell, which subsequently required hospitalization. This review suggests a need for consistent quality checks and clear communication between all staff members.
The clinic's commitment to patient care is further underscored by Kate O'Brien's review, emphasizing the attentive care her pet received during a post-surgery complication, and Faye Bell's account of the compassionate support during her pet's final moments.
Overall, Alnorthumbria Vets (Morpeth Equine) appears to provide caring and reliable veterinary services, with a few areas for improvement in communication and decision-making processes in complex cases.
24/7 emergency care available
Veterinary nurse training provided
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Phone: 01670 897 597
Email: wagonway@alnorthumbriavets.co.uk
Website: https://www.alnorthumbriavets.co.uk
