Best Vets in England

Shires Veterinary Practice in Stone is a long-established Linnaeus practice; its website says it has been providing veterinary care for more than 70 years. It appears set up for routine preventive care, medical treatment, dental work, emergency appointments, and veterinary nurse training. Recent reviews are largely positive, often describing quick help for unwell pets and a calm, reassuring approach, though one owner reported concerns about inconsistent advice and dental cost discussions.

- Jade (receptionist): praised for handling booking, support and communication through a puppy's hernia operation. - Rushda (vet): highlighted for listening carefully, explaining the plan clearly and answering questions without rushing. - Kelly (nurse): described as lovely and attentive during the same surgical experience.

- Owners commonly praise the team for being friendly, polite, and experienced, with pets said to be well looked after. - A recurring theme is clear communication: staff are thanked for listening to concerns, explaining what is wrong, and giving understandable advice. - Several reviews mention gentle, reassuring handling, especially for a young pup and for nervous or first-time owners.

- Many recent reviews describe a calm, attentive experience, with owners saying appointments do not feel rushed and that staff are patient and clear. - Several reviewers highlight warm, compassionate care, including support for anxious owners, careful explanations, and staff who seem genuinely invested in pets’ wellbeing. - Reviews also mention strong handling of urgent situations, including emergency treatment for an unregistered pet, a puppy whose life was reportedly saved, and helpful action from reception staff when someone brought in a lost dog.

- Recent reviewers describe the team as kind, professional, and consistently caring across multiple visits. - Owners mention clear explanations during appointments, including a cat check-up that left one client feeling reassured. - Patience with questions stands out, particularly in a visit for a cat with fleas.

- Low-stress, cat-focused care: owners say their cats were more relaxed during visits, including cats that are normally fearful of vet appointments. - Compassion and kindness: the team is praised for being gentle with cats and supportive to owners, including during bereavement and stressful treatment periods. - Clear communication and follow-up: reviewers mention questions being answered well, regular updates, written care plans, and follow-up calls or visits.

- Warm, friendly service: many reviewers describe the team as lovely, caring, helpful, and going above and beyond. - Strong trust in Amy: she is repeatedly praised for her judgement, professionalism, and ability to put nervous dogs at ease. - Helpful access and support: examples include same-day registration and appointment for a dog with a UTI concern, plus practical support for a litter of seven puppies.

- Many recent reviewers describe the clinic as caring, professional, and personal, with several saying they have stayed with the practice for years across multiple pets. - There is strong praise for persistence with difficult cases, especially one detailed account of a cat’s complex urinary problem being fully investigated until the cause was found. - Owners also highlight good communication and bedside manner, including post-op follow-up calls, kind reception staff, and positive experiences for nervous pets.

- Many owners describe a warm, caring team and say staff are friendly, respectful and gentle with their pets, with several reviews reflecting long-term loyalty to the practice. - End-of-life support stands out strongly in recent feedback, including a home euthanasia visit that was described as compassionate, well explained and followed by a condolence letter. - Communication and follow-up are recurring positives: owners mention WhatsApp advice, prompt reassurance after concerns, and structured aftercare following surgery.