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Attimore Veterinary Group in Welwyn Garden City is a long-established small-animal practice, dating back to the 1960s, and is part of CVS Vets. It treats dogs and cats as well as rabbits, small mammals and reptiles/tortoises, with on-site diagnostics including an in-house lab, X-ray and ultrasound, plus surgical services such as orthopaedic and soft-tissue surgery and cardiology. Recent feedback is mixed: some clients praise individual vets for kind, supportive care, while others report problems with reception interactions, phone access and pricing.
- •Warm, supportive care is a common positive theme, including multiple reports of kindness during difficult situations and thoughtful follow-up (such as a condolence card). - Communication is often praised, with owners describing clear explanations, a calm environment, and being offered treatment options with transparent pricing. - Concerns raised by some reviewers include cost/value, especially around charges for repeat appointments and medication/prescriptions.
Medway City Veterinary Centre is a CVS-owned small-animal practice in Rochester, established in 1988, with on-site X-ray and ultrasound, an in-house laboratory, RCVS General Practice status, and Cat Friendly Clinic Silver accreditation. The clinic offers routine care alongside medical, surgical, and selected referral services. Recent feedback is mixed overall: many owners praise the team’s kindness, urgent help, and aftercare, while some reviews raise concerns about communication, examination thoroughness, and appointment access.
- •Several owners describe calm, reassuring care, especially around operations, emergencies, and visits involving nervous dogs. - Thenia stands out in feedback for compassionate end-of-life care and patient handling of a dog that normally needed a muzzle at vet visits. - Some reviews describe the clinic as welcoming and good at reducing stress for both pets and owners.
Pet Doctors Soham is part of the CVS-owned Pet Doctors Veterinary Group and is listed as a veterinary nurse training facility. Recent feedback paints a mostly positive picture of a friendly, organised practice used for everything from routine procedures to serious illness and end-of-life care. Alongside that, there is a serious complaint about diagnosis changes and billing accuracy around one case.
- •Compassionate end-of-life support: a recent review describes home euthanasia as professional, compassionate, and handled in a way that made a very difficult day easier. - Helpful and welcoming team: reviewers mention helpful vets and staff, and a warm welcome from reception, vets and nurses. - Good support with referrals: Apryl is singled out for knowledge and for helping a dog get referred on for further treatment.
- •End-of-life care is the clearest positive theme: several owners describe euthanasia appointments for dogs as caring, respectful, gentle, and sympathetic. - Urgent access is highlighted in one review: a non-regular client says their dog was seen within about 20 minutes of calling. - Staff manner and communication are praised: reviewers mention friendly staff and being kept updated about their pet.
Ashman Jones London Road Veterinary Clinic is a CVS-owned small-animal practice in Bath, established in 2010 and listed as an RCVS General Practice. It offers routine healthcare alongside in-house diagnostics including X-rays, ultrasound and an in-house lab, as well as dentistry and surgery. Emergency support is available during normal opening hours, with out-of-hours care directed to MiNightVet Trowbridge.
Our Score (57/100)
Highcroft Veterinary Group – Keynsham Veterinary Centre is part of the Highcroft Veterinary Group and operates within CVS. The practice offers routine small-animal care including consultations, vaccinations, neutering, dentistry, imaging and lab work, with access to broader referral services across the group such as cardiology, internal medicine, orthopaedics, ophthalmology and keyhole surgery. The group also states that 24-hour emergency care is available through its dedicated emergency service, MiNightVet Bristol.
- •Recent feedback is mixed overall, with several positive comments about a kind, approachable team and some strong complaints about fees and management responses. - Long-term clients praise the appointment experience, saying it is easy to book with either a nurse or a vet and that staff are understanding of pets with behavioural challenges. - One recent reviewer highlighted the clinic’s helpfulness in an unusual situation, saying staff quickly took in and treated a poorly hedgehog.