Best Vets in England

White Cross Vets Kings Heath in Birmingham is part of the White Cross Vets group and is owned by IVC Evidensia. The clinic is listed as a veterinary nurse training facility and has emergency veterinary cover through 24/7 or extended-hours arrangements. Recent feedback highlights calm, thorough consultations, clear explanations, and especially kind support during difficult decisions.

- Recent feedback is mostly very positive, with short but enthusiastic comments describing the practice as “incredible” and among the best local vets. - Owners repeatedly praise the team’s care and trustworthiness, with comments that they go above and beyond, seem to have the right answers, and are not simply focused on money. - Prompt service and clear explanations stand out, including one detailed review about support for a cat with chronic kidney disease.

Vets Now (Stoke) is an out-of-hours emergency clinic for small animals in Stoke-on-Trent, part of the Vets Now emergency network within IVC Evidensia. It focuses on urgent evening, overnight, weekend and holiday care, with reviews repeatedly describing prompt triage by phone followed by in-clinic assessment and treatment. Owners also mention clear explanations of likely diagnoses and options, and hospital stays with updates by phone when ongoing monitoring is needed.

- Recent reviewers repeatedly mention clear, detailed explanations of investigations, treatment options and next steps, including discussions around medication choices and likely outcomes. - There is strong feedback around complex referral work, including MRI, neurosurgery, orthopaedic procedures, emergency trauma surgery, and rapid diagnosis followed by treatment. - Owners often highlight regular updates during procedures and inpatient stays, with clinicians and nurses helping to keep them informed and reassured.

- Friendly, patient team: Multiple reviewers describe staff as welcoming, helpful and patient, including with anxious dogs and routine injections. - Clear explanations and reassurance: Owners regularly mention being well-informed around procedures and feeling supported during operations. - Good support in more serious situations: Reviews include positive accounts of care during a medical emergency and ongoing support for seizures, plus help with insurance paperwork.

- Recent reviews are mostly very positive about urgent access and responsiveness, with owners describing being told they could come in immediately and then being seen after only a brief wait. - Several reviews highlight effective treatment and strong emergency care, including a dog improving quickly after an anti-emetic, praise for one-to-one inpatient care, and thanks for support during an emergency stay. - The front-of-house and nursing teams are often praised for being friendly, calm, and helpful, with some owners also mentioning reassurance during complex cases and guidance outside normal hours.

- Recent feedback is very positive about the team’s kind, welcoming and professional manner, with several owners saying staff put them at ease. - A recurring theme is pets being kept calm and comfortable during visits, including puppies on early appointments. - Owners mention clear explanations, honesty, empathy and follow-up, which they say gives reassurance during treatment and recovery.

Northdale Veterinary Practice Ltd is a small-animal clinic in Worthing and part of IVC Evidensia. Recent feedback points to a practice that handles urgent appointments, surgical and post-operative cases, and end-of-life care for cats and dogs. The overall review picture is strong at 4.6 stars, although one detailed complaint describes a disputed experience around a dog’s lump assessment, surgery, wound management, and insurance reporting.

- Consultations and clinical examinations, including routine check-ups such as a thorough cat examination. - Assessment and treatment for vomiting or poor appetite after suspected foreign-body ingestion, including medication being dispensed. - Clear explanations during appointments about what the team planned to check and why.