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- •Compassionate end-of-life care stands out, with owners describing kind, patient support and clear explanations during euthanasia appointments. - Day-to-day service is often described as friendly and welcoming, including first visits, vaccinations, and general appointments. - Facilities and the overall in-clinic experience are mentioned positively, including the waiting room.
Newbury South Vets4Pets is part of the Vets4Pets group. Its website presents it as a practice equipped for more complex work as well as routine care, with orthopaedic and advanced soft-tissue surgery, diagnostic imaging, an in-house lab, and hospitalisation facilities including separate cat and dog wards and an isolation unit. Recent feedback centres on clear communication, prompt appointments for unwell pets, kind handling of nervous animals, and regular updates for inpatients.
Briar House Veterinary Surgery in Broadstairs is part of the Kent Veterinary Surgeries group, and its website also says it is independently owned by DNA Vetcare. It provides 24/7 emergency care and inpatient hospitalisation, with owners describing quick after-hours appointments, transfers for overnight care, and regular updates during a stay. The practice covers routine and preventative care as well as surgery and longer-term medical management, and reviews often highlight calm, kind handling of nervous pets.
Vets4Pets Leeds Colton is part of the Vets4Pets group and was established in January 2018. The practice offers advanced in-house diagnostics and surgery, including digital radiography, ultrasound, endoscopy, an in-house lab and an operating theatre, with separate dog and cat wards plus an isolation unit. The clinic is listed as RCVS Accredited and holds ISFM Cat Friendly and RWAF Rabbit Friendly status.
Vets4Pets Blackburn is a Vets4Pets practice in Blackburn with a modern clinical setup including an in-house lab, imaging equipment, an operating theatre, and separate cat and dog waiting and ward areas, plus isolation facilities. Website information also points to a broad small-animal service offering, including diagnostics, surgery, nurse clinics, and emergency cover through Vets Now Hospital out of hours. Recent feedback is largely positive about access, facilities, and named staff, though there are also some complaints about rushed appointments, handling, and communication in a small number of cases.
Our Score (61/100)
Companion Care (Telford) Ltd trades as Vets4Pets, so it is part of the Vets4Pets group. The practice offers in-house diagnostics and hospitalisation facilities, including an in-house lab, digital X-ray, ultrasound, an operating theatre, a hospital ward, an isolation unit, and separate dog and cat wards. The clinic’s website also says that out-of-hours emergency cover is provided in collaboration with Vets Now.
- •Owners frequently describe the team as helpful, friendly and caring, with some saying they have used the practice for many years. - Several reviews mention operations and aftercare, saying their dogs were well looked after before and after procedures. - A recurring theme is cost-conscious, practical advice, especially for older pets where owners appreciated honest discussions about what was necessary and affordable.
- •Many recent reviewers describe the team as caring, friendly, and thorough, with several saying staff took time to explain findings and answer questions clearly. - Procedure-day communication stands out positively: owners mention being kept updated during a dental operation and receiving a next-day follow-up call. - End-of-life care is a recurring strength in positive reviews, with owners mentioning compassion, a calm atmosphere, and receiving a sympathy card afterwards.
Recent feedback on cost is mixed. One reviewer praised the practice for not recommending unnecessary extras, while others felt charges were high, including a complaint about £182 for cat euthanasia without cremation.
- •Recent feedback is very positive about kind, calm handling and clear communication, especially with nervous pets and owners who want concerns properly discussed. - Several reviews focus on end-of-life care and aftercare, with owners describing euthanasia as compassionate and dignified, and mentioning thoughtful touches such as time to say goodbye, paw prints, condolence cards, and seeds to scatter. - Owners also mention prompt responsiveness when pets are unwell, including quick help for a poorly cat on a Saturday morning.