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- •Many recent reviewers describe the team as kind, caring and compassionate, especially during end-of-life appointments and support for long-term patients. - Charlotte is mentioned positively more than once for her professionalism and manner during a difficult loss. - Owners highlight helpful reception staff, strong follow-up advice, and care plans that keep older pets at the centre of decision-making.
- •Many reviewers describe the team as friendly, knowledgeable, caring, and supportive across both reception and clinical roles. - Specific experiences mentioned include post-spay advice for a kitten, routine care for a dwarf hamster, and continued care for a 16-year-old chihuahua. - One reviewer particularly highlighted the practice’s professional and empathetic support during the loss of multiple pets.
- •Compassion is a consistent theme, especially around emotionally difficult appointments such as euthanasia and end-of-life decisions. - Several owners describe gentle handling and strong aftercare, including a post-neutering phone call, effective pain relief and pets seeming comfortable after treatment. - Practical help is also mentioned, including support with rescue and rehoming situations, microchip checks, and pet travel paperwork.
Emergency arrangements
- •In hours: clients are advised to call the practice
- •Out of hours: MiNightVet (Wokingham or Maidenhead)
Medina Veterinary Group - Wootton is part of Medina Veterinary Group, a CVS practice, and is listed as a veterinary nurse training facility. The clinic’s recent feedback reflects a mix of routine appointments and more serious cases, including urgent assessment, same-day surgery, exotics appointments, and end-of-life care. Owners often highlight clear explanations, regular updates during treatment, and a calm, compassionate approach.
- •Recent reviews are very positive overall, with repeated praise for a friendly, kind and reassuring team. - Owners mention being seen quickly, including same-day appointments for cats when needed. - Several reviews highlight clear explanations during examinations and procedures, with staff talking through findings and aftercare in a way owners found helpful.
Vets4Pets Market Harborough is part of the Vets4Pets group and is listed as a veterinary nurse training facility. Owners commonly describe a calm, friendly atmosphere, with staff who take time to listen, explain options clearly, and handle pets gently. Reviews also highlight thoughtful touches such as post-op WhatsApp updates with a photo, and polite, practical help when appointments or urgent visits need sorting out.
- •Recent feedback includes several cases where owners say the practice offered appointments for urgent problems, including holidaymakers who could not get seen elsewhere. - Friendly reception staff and kind handling are recurring positives, with specific praise for Fiona and Dani. - Reviews suggest the team can be good with nervous pets, and there is also an older positive mention of help with an exotic pet.
Cedar Veterinary Hospital in Ringwood is a long-established small-animal hospital, dating back to the 1960s, with an on-site emergency service and full-time night staff. The practice offers referral work in keyhole surgery and ophthalmology, in-house diagnostics including lab testing, X-ray and ultrasound, and care for a wide range of species including exotics and birds. Recent feedback is largely positive about emergency and end-of-life support, though a small number of reviews raise concerns about communication and treatment recommendations.
- •Reviews regularly describe the team as friendly, welcoming, professional and knowledgeable, with pets and owners made to feel at ease. - Communication stands out as a strong theme: owners mention staff listening carefully, explaining investigations clearly and keeping them updated during procedures. - Compassionate end-of-life care is a clear positive theme, with reviews mentioning calm handling, private space to say goodbye and kind support at a very difficult time.