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Fairfield House Veterinary Surgery is an independent practice in Uckfield, established in 1953, treating companion animals, farm animals, and exotic animals. The clinic says it provides a 24-hour out-of-hours emergency service on its own premises with its own veterinary staff, and recent reviews continue to describe the emergency service as in-house. Owners regularly mention rapid access for urgent cases, clear discussion of treatment options including acupuncture, and thoughtful communication during ongoing care.
- •Recent feedback is consistently very positive, with many owners describing the service as calm, personal and reassuring. - John is repeatedly praised for being kind, considerate and clear when explaining a pet’s condition and treatment. - The wider team also gets strong feedback for being friendly and helpful, especially from first contact and at reception.
- •Warm, reassuring visits: Several reviewers mention a friendly welcome, a calm atmosphere and staff who are especially good with nervous animals, including first-time visitors. - Clear explanations and efficient care: Owners describe vets explaining their thinking clearly during appointments and dealing with problems promptly, including a same-day Friday visit and an emergency poisoning case. - Strong experience with procedures and aftercare: Recent reviews mention spaying, an operation, and ongoing treatment for an infection, with positive comments about aftercare and recovery support.
- •Kind, calm handling: reviewers frequently describe the team as patient, gentle and reassuring, including with traumatised or anxious dogs and during difficult moments such as pet loss. - Clear communication and follow-up: owners say vets take time to explain options and procedures, and several mention helpful follow-up or regular updates after treatment. - Wide range of successful care experiences: recent reviews mention boosters, neutering, dental work, blood tests, hip and elbow imaging, skin treatment, IV-fluid day care, bladder crystal treatment, and urgent surgery.
- •Recent feedback is very positive overall, with reviewers repeatedly describing the team as caring, attentive and honest. - Cost transparency stands out as a recurring theme, with one owner saying the practice is open about charges and does not push promotional products. - Cat owners give specific examples of strong clinical care, including quick emergency admission, effective pain relief and recovery from a very serious illness.
Emergency ServicesVeterinary Nurse Training
Independent
Verified Prices- •Clinical care is a strong theme: several reviewers describe the vets as kind, thorough, and reassuring, with Sam and Lizzie singled out for clear explanations. - The practice atmosphere stands out: one reviewer describes a friendly “village vet” feel, with a calm, quiet setting in a converted building rather than a sterile environment. - Many owners mention friendly, caring service: positive comments repeatedly mention staff who are approachable and attentive to animals.
Thameswood Veterinary Clinics Ltd presents itself as an independent, family-run practice in Swindon, with an ISFM Gold Accredited Cat Clinic. The practice website also states that a dedicated emergency service is available 24/7, 365 days a year. Recent reviews continue to highlight caring support for puppies, clear communication around procedures, compassionate end-of-life care, and help with urgent cases over a weekend.
- •Owners describe the team as friendly, welcoming, and kind, with a warm approach to both pets and their owners. - Several reviews highlight gentle handling and reassurance, including for a cat and a nervous young dog. - One long-standing client reports more than 15 years of care for cats and rodents, suggesting strong continuity and trust.
- •Owners often mention a friendly, professional atmosphere across the whole clinic, from reception through to vets and nurses, with comments on cleanliness and calm handling of pets. - Communication is a strong theme: reviewers describe staff explaining findings and treatment clearly, including medication instructions after procedures. - Recent examples cover both routine care and more urgent problems, including annual vaccinations, regular claw trims, dental treatment and quick help for an urgent issue in a dog.
- •Positive comments include a warm experience with nurse Catherine, friendly reception on one visit, and a thoughtful get-well card sent to a pet after treatment. - The strongest negative theme is reception experience, with several reviewers describing rude or unhelpful interactions in person or on the phone, and one complaint about a lack of quiet and sensitivity during a euthanasia visit. - Communication and clinical confidence also come up more than once, including concerns about diagnosis accuracy, explanations around a repeat operation, and whether enough examination or follow-up was carried out.