Capontree Veterinary Centre – Vets in Brampton
Clinic Overview
Capontree Veterinary Centre describes itself as a multi-discipline practice with 15 vets across three centres, treating pets, horses, and farm animals. Recent reviews most often talk about small-animal care, including same-day appointments for urgent issues, dental work with progress updates, and follow-up calls after procedures. A small number of reviews raise concerns about standards around microchipping and post-op pain relief for cats, and about not being able to identify staff by name during appointments.
Services
- •Small animal appointments and treatment, including reports of same-day care when a dog needed to be seen.
- •Dental procedures (one owner mentions their dog “went in for his dental,” with the clinic providing updates and a next-day check-in call).
- •Anaesthesia for procedures/treatments, including an older dog having treatment under anaesthetic on two occasions, with the owner noting quick recovery.
- •Arthritis management advice (advice given for a rescue dog with arthritis).
- •Microchipping (mentioned in a complaint about placement and subsequent inflammation).
- •Spaying / post-operative care (mentioned in a complaint regarding pain relief not being proactively offered).
- •Species covered (from the clinic’s own description): pets, horses, and farm animals.
- •Veterinary Nurse Training facility (listed in the structured clinic data).
- •Emergency veterinary services (listed in the structured clinic data; no further detail provided on arrangements).
People
- •Dan: Mentioned for advice on managing a rescue dog’s arthritis, and separately for patience/knowledge handling a “very difficult” German Shepherd Dog with “professionalism and sensitivity.”
- •Jill: Thanked by name alongside other staff after a dog visit.
- •Emily: Named as calling the next day to check how a dog was doing after an appointment.
Reviews
4.8 stars from 209 reviews. Comments available to us include multiple recent 5-star experiences and one detailed 1-star complaint describing specific clinical and communication issues. “”
- •Access and responsiveness: owners mention being able to get an appointment and, in one case, being seen the same day.
- •Communication and follow-up: updates during a dental visit and a call the next day to check recovery are both explicitly described.
- •Handling and demeanour with animals: several owners describe careful handling of anxious/difficult dogs, and staff being friendly/helpful.
- •Anaesthetic/procedure experience: one owner felt the team used “enough” anaesthetic for an older dog and that recovery was quick.
- •Negative experience (conflicting with the above): one reviewer reports a microchip site becoming inflamed with hair loss, felt the response was dismissive, objected to repeated touching of the sore area without gloves, and says they had to request post-spay pain relief for cats and were unhappy about being charged for a recheck.
Special Services
Animals Treated at Capontree Veterinary Centre
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Capontree Veterinary Centre
Opening Hours
Hours
Reviews for Capontree Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 209 we track in total. Recent reviews may not be representative of overall sentiment.
Gill Easthill
3 weeks ago
Liz Mushens (Liz)
2 months ago
Kim Bradley
2 months ago
Best vets we have been to, always an appointment, always caring for any animal that comes through its doors, staff always friendly and helpful
Henry Richard
2 months ago
Lynne Mowbray
5 months ago
Staff so friendly. Nothing is a bother.
Adele Carter
3 months ago
They are very caring and provide good advice Out dog who required to go to under anesthetic twice in the past 8 months. Both times she was given enough to do the treatment then enabling her to came out of it really quickly and well. I guess what I'm trying to say is, they don't overdo it with the anesthetic, this is brilliant considering our JRT is coming up 16. They look after her. 👍
sue jones
6 months ago
Very impressed with Capontree at Brampton. We were on holiday with our labs, and one needed to see a vet, she was seen the same day and treated with such care and attention. Capontree was recommended to us, and we would definately recommend them too!
beanie merson
8 months ago
I can't recommend Capontree vets highly enough. They all clearly care so much for the animals they look after. Dan in particular has been amazing with advice on treating my rescue Collie's arthritis. Our other rescue Colllie went in for his dental and they were so caring and kept me updated and even rang the day after (a Saturday) to check on him. They are all such lovely people and we feel so lucky to have them as our vet practice.
Leah Bouchrif
a year ago
Had animals all my life here and abroad and I have to say Capontree ranks amongst the best. Just to see how my very difficult gsd was treated today, with professionalism and sensitivity was amazingly heartwarming. Big shout out to Dan for his patience and knowledge and a big thank you to Jill and all the staff. Rhum is recovering well on the sofa! UPDATE: had a call next day from Emily who called to see how Rhum was getting on. In 40 years of dealing with vets that only ever happened when I lived next door to my Spanish vet! Was so touched by this. Capontree really deserve a shout. Excellent service.
musicisconnection
3 years ago
Very disappointed with improperly done microchip for our 6 months cat: they did not put it between shoulder blades as is recommended, but much lower down the cat’s back. A week after microchipping the microchip place is inflamed, with skin and hair loss. The unnamed vet (no one wears badges at Capontree Vets Brampton, so you have no idea their status or name) told me ‘it’s ok’ (but it is not ok and not typical). The vet felt the sore, skinless, wet, red patch needlessly again and again….with her bare (no gloves) fingers. Cats are ‘stoics’ I was told… (4.02.22 at 2:00pm) And the Capontree Vets want to charge us again now for this ‘consultation’ - we are in fact paying for their unprofessionalism. Nevertheless to say a trauma for the poor animal. Also their uncaring and cruel attitude to cats’ pain relief - despite they know cats hide when they are in pain. I needed to ask for pain relief to be prescribed for the following days after spaying. Their vets didn’t offer it, nor did they offer the routine, simple and clear Glasgow Scale Cats for owners how to evaluate pain relief. Both our female cats (according to the Glasgow Scale which I downloaded from the internet) experienced significant pain, while being silent as all cats tend to be when in pain. Really regret going to Capontree Vets Brampton.
