Capontree Veterinary Centre

- Recent positive reviews frequently mention friendly, helpful staff and a practice where “nothing is a bother.” - Speed of access is a consistent theme, with owners describing quick appointments for urgent issues, including out-of-area and holiday cases. - Several reviews highlight care and communication, including calm handling of older or difficult dogs, updates during treatment, and follow-up contact after procedures. - The main negative theme comes from a small number of more serious complaints about emergency care for smaller animals, diagnostic decisions, and the cost or value of treatment.

Services

•Small-animal appointments and treatment: Reviews most often discuss care for dogs, cats, rabbits, guinea pigs, hamsters, and other small pets, including general consultations and urgent appointments.
•Emergency and urgent care: Structured clinic information lists emergency veterinary services, and recent reviews mention being seen quickly for urgent problems, including an Easter Sunday emergency visit and same-day treatment for a dog with a suspected UTI while on holiday.
•Dental care, anaesthesia, and procedures: Owners mention dental treatment with updates during the day, plus procedures carried out under anaesthetic, including positive comments about a 16-year-old dog recovering quickly.
•Ongoing care and routine treatment: Reviews mention arthritis management advice, microchipping, spaying, post-operative care, and follow-up calls after treatment.
•Wider species coverage and training: The practice says it treats pets, horses, and farm animals, and is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Jo Leslie: Praised in recent reviews for kind, professional handling of an Easter Sunday emergency case and for quick, efficient care for a dog with a suspected UTI.
•Dan: Repeatedly praised for advice, patience, and handling, including support with a rescue dog’s arthritis and care for a difficult German Shepherd.
•Jill and Emily: Jill is thanked by name alongside the wider team, and Emily is mentioned for a next-day follow-up call after treatment.
•Wider team: Reviews often describe the reception team, veterinary nurses, and vets as friendly, helpful, and caring.

Reviews

Capontree Veterinary Centre has a 4.8-star Google rating from 212 reviews.

•Recent positive reviews frequently mention friendly, helpful staff and a practice where “nothing is a bother.”
•Speed of access is a consistent theme, with owners describing quick appointments for urgent issues, including out-of-area and holiday cases.
•Several reviews highlight care and communication, including calm handling of older or difficult dogs, updates during treatment, and follow-up contact after procedures.
•The main negative theme comes from a small number of more serious complaints about emergency care for smaller animals, diagnostic decisions, and the cost or value of treatment.

Reviews for Capontree Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 212 we track in total. Recent reviews may not be representative of overall sentiment.

Lynne Mowbray

1 month ago

Staff so friendly. Nothing is a bother.

Hannah Bassil

3 months ago

I take both my cats here, its an independent practice, reasonably priced, helpful staff, knowledgeable VNs and committed vets. Definitely recommemd.

Talie Hurdwell

6 months ago

From out of the area but needed to take our dog to the emergency vet on Easter Sunday. Saw Jo Leslie who was kind, super professional and was able to see us really quickly. Highly recommend this vet, really great service.

Andrew Hurdwell

Brought our Lab here on holiday for a suspected UTI, seen quickly and efficiently. Jo the vet was excellent. Would recommend to anyone

Sam Row

7 months ago

Cait Warner

8 months ago

Darcy

Wouldn't take any animal here, both my rabbits died under their care I took them both in as emergencies (separate occasions) and they admitted to leaving the most recent one in a kennel on her own until they could get to her. Took my hamster in they gave her an injection but it went out the other side of her skin 😔 yet I was still charged for the drugs she didn't even receive. They suggested euthanasia for my rooster with bumblefoot I said no chance and got him antibiotics and treated it myself at home with ointment (he is fine now). Honestly I only stayed as it was local but I'd rather travel further for better care, the reception staff are lovely but sadly the practice is more interested in money than caring for the animals. The most recent animal our Guinea Pig the Vet couldn't figure out what was wrong with him so she gave him 2 injections of antibiotics and anti-inflammatory and gave me antibiotics to take away. I took him to another Vet the next day who done an ultrasound and found fluid on his lungs they gave him medication but said it may be to late and they were surprised my Vet hadn't picked up on this. He passed away 2 days later 😢 Capon Tree charged almost £110 for the injection, 3ml of antibiotics and an emergency consultation. The second Vet charged £48 for a full bottle of Loxicom, medication for the fluid in his lungs, 2 injections, the consultation and an Ultrasound. Figure that out 😒

john daglish

9 months ago

Superb

Gill Easthill

10 months ago

Liz Mushens (Liz)

11 months ago