Pendragon Vets Ltd – Vets in Kirkby Stephen
No Prices
No Prices Tracked
Independent
Clinic Overview
Pendragon Vets Ltd in Kirkby Stephen provides veterinary care for both small animals and large animals, with 24-hour emergency cover and recognition as a veterinary nurse training practice. Recent feedback continues to highlight quick out-of-hours help, supportive handling of referrals and recovery, and compassionate end-of-life care. Reviews also describe a friendly, responsive team and a personalised, professional approach, although one owner was unhappy at needing a vet appointment before tick treatment could be supplied.
Services
- •Small animal and large animal veterinary care, as offered by the practice.
- •24-hour emergency care, with reviews describing owners being told to come straight in out of hours, being expected on arrival, and being seen within minutes for urgent problems.
- •Assessment and treatment for acute illness or injury, including thorough examinations, treatment on the spot, and advice when owners are worried about sudden symptoms or possible foreign-body ingestion.
- •Referral and follow-up care for more complex cases, including arranging specialist surgery when needed and then managing recovery care such as dressing changes, check-ups and medication.
- •End-of-life care, with reviewers describing compassionate support when saying goodbye to elderly pets.
- •Veterinary nurse training practice, reflecting its recognised training role.
- •Parasite treatment policy noted by one reviewer: a dog owner said tick treatment was not supplied without first booking a vet appointment.
Pricing
No published pricing information is currently available for this clinic.
People
- •Reception team: frequently praised as kind, organised and welcoming, including in urgent and out-of-hours situations.
- •Vets: reviewers describe informative, caring vets who communicate clearly and handle both straightforward and more serious cases with reassurance and professionalism.
- •Wider team: recent feedback repeatedly mentions a personalised, supportive approach, with several owners saying staff were friendly, considerate and proactive throughout treatment and recovery.
Reviews
Google rating: 4.9 stars from 132 reviews.
- •Recent feedback is very positive overall, with many owners praising the team’s kindness, professionalism and personal approach from arrival to departure.
- •Urgent and out-of-hours care remains a clear strength, including accounts of pets being seen quickly, examined thoroughly and treated promptly.
- •More complex cases are also reviewed well, including referral for orthopaedic surgery and the follow-up care that supported recovery afterwards.
- •Several reviewers describe fees as reasonable or cheaper than other vets, while one negative review criticised the need for a vet appointment before tick treatment was provided.
Special Services
Emergency Services
Vet Nurse Training
