Oakhill Veterinary Group – Vets in Windermere
Clinic Overview
- Reviews consistently describe a kind, friendly and professional team, with particular praise for helpful reception staff both in person and over the phone. - A strong theme is fast help in urgent situations, including emergency appointments the same day or within the hour, especially for people visiting the area with suddenly unwell dogs. - Owners often mention clear communication and a calm approach, including good support for nervous pets and consultations where they did not feel rushed.
Services
- •Urgent and emergency care: Reviews continue to describe very fast access for urgent problems, including appointments within the hour, immediate emergency assessment, and follow-up the next day after treatment. Holiday visitors also mention being helped quickly when pets became suddenly unwell.
- •Diagnostics and imaging: Website information includes ultrasonography, while reviews mention ultrasound, x-rays, scans and blood tests used to investigate sudden illness.
- •Surgery and inpatient care: The practice website lists orthopaedic and soft-tissue surgery, and reviews also mention hospitalisation and multiple operations in a more complex case.
- •Rehabilitation and recovery support: The clinic’s Animal Rehabilitation Centre is a longstanding part of its service offering, including intra-articular therapies.
- •Routine and preventive care: Reviews mention annual check-ups, vaccinations and general welfare support, alongside medication help for owners travelling with pets.
- •Multi-species care: Website information says the practice sees dogs, cats, rabbits, cows, donkeys and reindeer.
Pricing
No published pricing information is currently available for this clinic.
People
- •Vets named in reviews and existing practice information: Ellie, Ellen, Ali, Mathew, Michael and Claire.
- •Other staff mentioned by name: Emma, Kayleigh, Sue, Tina and Katherine.
- •Reviews also praise a student nurse and the reception team for friendly, reassuring support.
Reviews
Google rating: 4.9/5 from 239 reviews.
- •Reviews consistently describe a kind, friendly and professional team, with particular praise for helpful reception staff both in person and over the phone.
- •A strong theme is fast help in urgent situations, including emergency appointments the same day or within the hour, especially for people visiting the area with suddenly unwell dogs.
- •Owners often mention clear communication and a calm approach, including good support for nervous pets and consultations where they did not feel rushed.
- •Several reviews give concrete examples of diagnostics and compassionate care, including ultrasound, x-rays, scans, medication, follow-up appointments, and sensitive handling of end-of-life situations.

