Oakhill Veterinary Group – Vets in Windermere
Clinic Overview
Oakhill Veterinary Group is a multi-species practice that, based on its website, offers an Animal Rehabilitation Centre alongside services such as orthopaedic surgery, soft-tissue surgery, dental treatments and ultrasonography. Structured clinic data also describes it as a veterinary nurse training facility and as providing emergency veterinary services (noted as “24/7 or extended hours”).
In the latest reviews available to us, owners repeatedly describe
- •being seen urgently with very short notice (including being given an appointment within an hour, and another case being taken through immediately even though the owner hadn’t called ahead)
- •diagnostics carried out promptly (ultrasound, scans and blood tests are all mentioned)
- •follow-up after acute illness (a next-day follow-up appointment is described)
Services
From the clinic website summary and recent reviews, services and capabilities mentioned include
- •Emergency/urgent care (multiple reviews describe immediate or same-day emergency appointments)
- •Imaging & diagnostics: ultrasonography (website); ultrasound scan (review); “scan” plus blood tests with fast results (review)
- •Surgery: orthopaedic surgery and soft tissue surgery (website); hospitalisation and “a number of operations” mentioned in a review
- •Animal rehabilitation: dedicated Animal Rehabilitation Centre (website), including intra-articular therapies (website)
- •Dental treatments (website)
- •Care for multiple species: dogs, cats, rabbits, cows, donkeys and reindeer are listed on the website
People
Staff mentioned by name in the latest reviews include
- •Ellie (vet): described as calmly and clearly guiding owners through an ultrasound-based diagnosis and prognosis in an end-of-life situation; also described as “calm, kind, and very reassuring” during an emergency allergic reaction/swelling case.
- •Emma (assistant): specifically mentioned bringing a blanket for a very unwell dog during an emergency visit.
- •Ellen and Ali (vets): thanked for “care & expertise” during a case involving hospitalisation and multiple operations.
- •Kayleigh (nurse): described as having strong understanding and knowledge of a dog’s needs during a hospitalisation/operations case.
- •Sue: thanked for helping resolve a medication problem when an owner had forgotten to pack their dog’s medication.
- •A student nurse is mentioned as having an “in depth chat” with an owner about their dog’s condition.
Reviews
4.9 stars from 209 reviews.
- •Fast access in urgent situations: owners describe being seen “straight away,” getting an appointment “within the next hour,” and being given an immediate emergency slot.
- •Clear explanations and decision support: multiple reviewers mention not feeling rushed and getting “full helpful explanations,” including being talked through a difficult diagnosis and prognosis after an ultrasound found fluid around a dog’s heart.
- •Prompt tests and treatment: examples include same-day treatment with a next-day follow-up, swelling after a sting treated quickly, and emergency assessment followed by a scan and blood tests with minimal waiting.
- •Thoughtful handling of stressful visits: reviewers describe practical kindness (offering something for a collapsed dog to lie on, bringing a blanket) and compassionate support during euthanasia.
Special Services
Animals Treated at Oakhill Veterinary Group
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Oakhill Veterinary Group
Opening Hours
Hours
Reviews for Oakhill Veterinary Group
Note: Showing the 5 most recent Google reviews out of 209 we track in total. Recent reviews may not be representative of overall sentiment.
Lisa Watson
in the last week
Last Friday, whilst on a trip to the lakes my dog became very ill. Oakhill vets were amazing, after one phone call they got us an appointment for within the next hour and got my pup treated that same day, and got her in for a follow up appointment the next day. Each and every member of staff was amazing. We saw 3 different vets over the time Luna was in the vets and each one was incredible as well as the student nurse who had a lovely in depth chat with us about Luna’s condition. The members of staff were so comforting, funny and accommodating. Luna even dragged us back in there on day two. She was right as rain and back out walking by the evening of the second day. I just wish I could brings this veterinary practice back down south! Thank you so much to everyone at Oakhill, Windermere
Sam Livesey
a month ago
Extremely helpful , didn’t feel rushed in the slightest. Thank you
Marion Hanley
a month ago
Very good treatment . No waiting and very friendly vet and receptionist. Went for yearly check up and inoculations.
Katie Mayne
a month ago
I cannot fault this incredible practice. Last month, very sadly, our gorgeous dog, Bob, suddenly collapsed, unable to move. Oakhill Veterinary Group, Windermere gave us an immediate, emergency appointment. Unfortunately an ultrasound scan showed a lot of fluid around his heart. The prognosis was not good. We said goodbye to our precious boy. Every single member of the team was kind, warm, compassionate and understanding. From the initial reception team, offering carpet for Bob to lie on, to Ellie, the vet, gently guiding us through her diagnosis, to Emma, her assistant, bringing in a blanket for Bob - everyone looked after us all so well, in such a kind, very thoughtful way. Although we are absolutely heartbroken at losing our boy, we feel very lucky that Oakhill was there for us in our hour of need. The whole practice has such a warm, loving ethos that it feels like you’re being given a huge hug! Thank you, Oakhill.
Helen Callingham
2 months ago
I can not recommend this Veterinary Surgery enough. They are so caring and kind and go out of their way to help you.
Foofus Jordisy
in the last week
Very professional staff including receptionists. The vets always give full helpful explanations and advice
Sharon Andrew (Shazza)
a week ago
Really appreciate the help Sue gave me this afternoon, after arriving on holiday and realising I had forgotten to pack my dog’s medication. Professional & helpful in going out of her way to resolve the problem. Thank You
Jaguar Jon
3 weeks ago
Lovely Vets Practice at Windermere! Can not go unnoticed, dedicated staff right though the place, Staff are friendly with the animals & the owners, all the staff are polite & have time to listen to you. The staff make the place what it is outstanding! 👍 A big thank you to Vets, Ellen & Ali for the great care & expertise they have given to Flo our dog after been hospitalised & a number of operations. The nurses Emma & Kayleigh were also lovely with great understanding and knowledge of Flo’s needs, also reception staff were great for dealing with us so well. My Family & myself can’t thank Oakhill Vets of Windermere enough for saving Flo’s life, it means so much to us all Thank You to all the amazing staff.
Magdalena Stones
2 months ago
We had to rush my golden retriever, Monty, in for an emergency appointment after he was stung on a walk and his muzzle and eyes became very swollen. The team saw us straight away, and Ellie, the vet who treated him, was brilliant—calm, kind, and very reassuring. Monty received quick, effective treatment and was back to his happy self in no time. Really grateful for the excellent care we received!
Katie Ryan
2 months ago
We took our elderly cat to Oakhill today for an emergency visit after he experienced what looked like a seizure or fit. We hadn’t called ahead (sorry!), we just showed up and explained the situation to the receptionist. Despite not being registered with them, they immediately took him through to a vet without hesitation while we filled out the necessary paperwork. The vet team was incredibly kind, calm, and efficient. They listened to our concerns, quickly assessed him, and explained what they thought might be going on. He was sent for a scan and blood tests straight away, and we didn’t have to wait long at all for the results. Their clear communication and compassion gave us so much reassurance during a really scary time. All the staff were very welcoming and understanding. It didn’t matter that we were new to the practice, they treated our kitty like one of their own. Thank you so much to everyone at Oakhill for your care, professionalism, and kindness and for helping our little guy. It truly meant the world to us.
