Heanor Vets4Pets Ltd
#1 Vet in Heanor, Derbyshire
Heanor Vets4Pets Ltd – Vets in Heanor
Clinic Overview
Heanor Vets4Pets Ltd is part of the Vets4Pets group (the website describes practices as “locally owned”). Reviews and the limited website information available suggest a general small‑animal practice geared to routine care as well as urgent same‑day problems.
Clinic-specific details owners mention include
- •Same-day urgent appointments being offered when needed, with short waits to be called in.
- •Handling nervous or fearful pets gently (including a shy cat and a nervous rescue dog during “social visits” and a booster).
- •An injured cat being treated as an immediate emergency, with staff “dropping everything” and giving pain relief promptly.
- •Consultations described as thorough and unrushed, with multiple treatment options discussed (including options aligned to a budget).
Services
Services and capabilities referenced in the website snippet and/or reviews include
- •General veterinary consultations (described as thorough and not rushed).
- •Urgent/same-day appointments for pets needing to be seen quickly (as reported by reviewers).
- •Vaccinations/boosters (a rescue dog receiving a booster “without a flinch”).
- •Support for anxious pets (gentle handling, efforts to minimise fear; “social visits” mentioned for a nervous rescue dog).
- •Immediate triage for serious injuries in a walk-in emergency scenario (prompt pain relief reported for a cat hit by a car).
People
- •Anne (vet): Mentioned by name in reviews. One owner who has used the practice since it opened describes her as compassionate; the same reviewer recalls urgent care where the team prioritised an injured cat and provided immediate pain relief.
- •Wider team: Multiple reviewers describe staff as polite, friendly, and reassuring, with responsiveness to follow-up questions via phone calls and emails. Several reviews highlight good communication and being offered options during consultations.
Reviews
4.9 stars from 137 reviews. - Urgent care access and speed: reports of same-day appointments when urgently needed, and not waiting long to be seen.
- •Calm handling of nervous pets: owners describe gentle, fear-minimising approaches for shy/fearful cats and nervous rescue dogs (including during boosters).
- •Emergency responsiveness: one detailed account says the team “dropped everything” to treat a severely injured cat and ensured immediate pain relief.
- •Consultation style and communication: unrushed appointments, listening to concerns, and follow-up support; one reviewer notes being offered different treatment options (with prices discussed, but no specific amounts given).
- •Conflicting experience with a stray cat: one 1‑star review alleges an injured stray cat was only fed and then sent away, interpreting this as care being influenced by lack of money, which contrasts with other reviews describing prompt emergency help for an injured cat.
Contact
Animals Treated at Heanor Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Heanor Vets4Pets Ltd
Opening Hours
Hours
Reviews for Heanor Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 137 we track in total. Recent reviews may not be representative of overall sentiment.
Somayeh Foroushani
2 months ago
The vet was very gentle with our cat who is very shy/fearful of strangers, and she & all the members of staff I met were polite, friendly, and reassuring. They've been also been very responsive to questions/concerns in phone calls and emails. I'd recommend, especially to those with fearful or shy pets, as they took every effort to minimize the fear and comfort our cat.
Vicki Gratton
5 months ago
I have been with them since they opened with my dog. Anne is the most compassionate and caring vet. I also saw a cat get hit by a car, I took the cat to vets 4 pets, the cat had the most horrific injuries and the way they dropped everything to deal with the emergency and ensure the cat had immediate pain relief will stay with me. Professional and caring, everything you want in a vets.
Vicki Gratton
2 months ago
I have been with them since they opened with my dog. Anne is the most compassionate and caring vet. I also saw a cat get hit by a car, I took the cat to vets 4 pets, the cat had the most horrific injuries and the way they dropped everything to deal with the emergency and ensure the cat had immediate pain relief will stay with me. Professional and caring, everything you want in a vets.
Emma
9 months ago
I've only been at this vets for a short time but they've been so lovely I've found everyone really friendly and welcoming, everytime I've needed to be seen urgently I've been offered appointment the same day and I've never had to wait too long to be called in to see the vets, overall I fully recommend this vets
Emma
7 months ago
I've only been at this vets for a short time but they've been so lovely I've found everyone really friendly and welcoming, everytime I've needed to be seen urgently I've been offered appointment the same day and I've never had to wait too long to be called in to see the vets, overall I fully recommend this vets
Kyla Morton
10 months ago
The best vet practice I’ve been to! Lovely staff that genuinely care about your pets
PK WH
11 months ago
Took an injured stray cat in, they just gave it some food and sent away! Clearly no money = no care
Marra Sparra
a year ago
By far the best Vets we have ever dealt with. All the staff we have met have been super professional and super friendly. Our rather nervous rescue dog has been looked after amazingly during our social visits and received her booster without a flinch. Cannot fault this Vets practice and highly recommend them!
Paul
a year ago
Vets4Pets Heanor is a modern bright practice staffed by professional welcoming team. I have been taking my dog Chester here for 4 years and always felt his best needs are met.
Emily Hall
5 years ago
Absolutely brilliant, from the first time I called to the consultation itself. The staff were so polite and friendly and nothings too much of an ask they are so helpful. Best vets I've been to by far. Both my dogs were seen on time so no waiting around and nothing felt rushed at all very thorough and listened to all my concerns. Even gave me various treatment options with prices to fit my budget. Feel so much more positive about taking my dogs to the vets after this experience than I have with taking them to previous vets and even after the appointment communication was excellent with any additional support and infomation. Thank you!
