Castle Veterinary Surgeons, located in Bishop Auckland, is a well-regarded veterinary clinic with a notable Google Maps rating of 4.5 stars, based on 250 reviews. This rating suggests a generally positive reputation, although it's important to consider individual experiences.

The clinic is recognized for its veterinary nurse training facility, indicating a commitment to education and professional development within the veterinary field. This aspect may contribute positively to the quality of care provided.

Customer reviews present a mixed picture. Positive feedback highlights the professionalism and kindness of the staff, with one reviewer praising the swift and gentle handling of their puppy during a visit. Another review commends the helpfulness of the staff but notes concerns about rising costs, particularly in comparison to online prices for medications.

On the other hand, several negative reviews raise serious concerns. Two reviewers report distressing experiences involving the medication Solensia, an anti-arthritis drug, leading to severe health issues and, in one case, the death of a pet. These reviews criticize the clinic for a perceived lack of transparency and empathy, suggesting that the clinic may prioritize business over patient care.

Price transparency is a recurring theme, with some customers expressing frustration over high costs for procedures and medications. While the overall rating remains strong, potential clients should weigh these reviews carefully and consider consulting multiple sources or visiting the clinic to form their own impressions.