Emergency Vets in Guernsey

## Summary Isabelle Vets is an established practice (founded in 1919) with a modern set-up that includes a CT scanner and a hydrotherapy service. Clinic information and the website both indicate emergency appointments are available (clinic data lists emergency veterinary services as “24/7 or extended hours”). It’s also listed as a veterinary nurse training facility. In the latest reviews available to us, owners describe serious case care and follow-up (including one dog described as having their life saved, with “wonderful” aftercare), routine preventative care where an annual vaccination appointment also included a full check-over, and some convenience-focused processes such as pets being collected/returned to a vehicle and payment taken by phone. One reviewer reports a major downside around parking convenience and says they changed vets for that reason. ## Services Based on the website summary, structured clinic data, and review details: - Emergency care: Emergency appointments are available; clinic data lists emergency veterinary services (“24/7 or extended hours”). - Diagnostics & facilities: CT scanner (listed facility). - Rehabilitation/therapy: Hydrotherapy service (listed facility). - Preventative care: Annual vaccinations (“annual jabs” mentioned) and general health checks during the appointment. - Ongoing care: Repeat prescriptions (listed service). - Plans: Pet health plan (listed service). - Veterinary nurse training: Listed as a veterinary nurse training facility. ## People - Esther (role not stated in the reviews, but described as directly responsible for treatment): mentioned by name in multiple reviews as having saved a dog’s life, with owners highlighting aftercare and the way she showed affection/comfort during recovery. - Nursing team: described as “wonderful” in aftercare for a seriously ill dog. - Reception team: one review describes a receptionist checking with the vet and arranging for an owner to be seen earlier than their booked appointment. ## Reviews 4.7 stars from 130 reviews. The themes below are drawn from the latest written reviews available to us. - High-stakes care and recovery: examples include a dog described as having their life saved, and a cat recovering and going home after five days following an attack. - Follow-up and aftercare: owners explicitly mention “after care was wonderful.” - Routine appointments that feel thorough: an annual vaccination visit also included a full check-over. - Convenience measures noted by owners: pet collection/return to a vehicle and paying by phone were specifically described. - Practical drawback raised: one owner says parking is “horrendous” and reports switching practices for convenience.