Woodward Veterinary Practice Ltd

- Many recent reviewers describe the team as helpful, reassuring, caring, and responsive, with praise for both vets and reception staff. - Several reviews highlight good handling of anxious pets, including offering a quieter space and keeping consultations calm and supportive. - There are also positive examples of more involved care, including a planned C-section where the vets were said to be on standby over a weekend.

Woodward Veterinary Practice in Ashby-de-la-Zouch is a Linnaeus practice offering care for dogs, cats, rabbits, guinea pigs, and other small animals. It appears set up for both routine veterinary work and more involved cases, including diagnostic testing and planned reproductive procedures such as Caesarean sections. The practice also holds ISFM Gold Level Cat Friendly Clinic accreditation. Recent feedback is mixed overall: many owners praise the team’s kindness and reassurance, while some report concerns about communication and the cost of investigations.

Services

•Small animal care: the practice sees dogs, cats, rabbits, guinea pigs, and other small animals.
•Preventative healthcare: routine veterinary care is listed alongside wider general practice services.
•Diagnostics and investigations: reviews mention testing for unwell pets, including one owner who referred to a substantial investigations bill.
•Reproductive care: one owner describes a planned C-section for a French bulldog, with vets prepared to come in over a weekend if needed.
•Support for nervous pets: recent reviews mention staff offering a quiet space in reception and handling an anxious dog in a calm, patient way.
•End-of-life support: owners have also highlighted kindness and understanding when pets are nearing the end of life.
•Cat-friendly standards: the clinic is noted as an ISFM Gold Level Cat Friendly Clinic.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews are mixed on value: some focus on the quality of care, while a few raise concerns about the cost of investigative work, including one report of £1,500 for tests and comments that proposed investigations felt expensive.

People

•Eddie (vet): one owner of an elderly cat said he spent around 35 minutes explaining the condition and possible options in detail.
•Unnamed Greek vet: mentioned positively in reviews about a guinea pig consultation, where she was described as kind, calm, professional, and clear in her explanations.
•Reception team: often praised for being friendly, welcoming, and supportive, including helping owners manage stressed dogs in reception, though a few reviews report a less positive experience.
•Nursing team: feedback is mixed; some owners describe supportive care, while one review reports a defensive interaction and poor handling by one nurse.

Reviews

Google rating: 4.6/5 from 545 reviews.

•Many recent reviewers describe the team as helpful, reassuring, caring, and responsive, with praise for both vets and reception staff.
•Several reviews highlight good handling of anxious pets, including offering a quieter space and keeping consultations calm and supportive.
•There are also positive examples of more involved care, including a planned C-section where the vets were said to be on standby over a weekend.
•Negative feedback centres on communication and cost, with some owners unhappy about front-desk handling, follow-up, or being quoted for investigative tests they felt were expensive.

Reviews for Woodward Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 545 we track in total. Recent reviews may not be representative of overall sentiment.

Michelle Hammond

1 month ago

My furry friend collapsed at home.. in a panic I rang woodwards, the receptionist kept repeatedly asking my address , asked for the dogs name 3 times.. in the end I said can I just bring him… When I got to the surgery I was asked the same questions.. then given a form to fill in with the same questions.. I even had to write my dogs name in capital letters just so she understood!.. Eventually I was called in by the vet within 5 minutes I was sort of told a diagnosis and how much it would cost to investigate… the vet told me to go away and think about it and that she would send me some information…I went back out to the receptionist who obviously took my money and laughed at my dog saying ‘ u gave ur mummy a fright fainting like that’ I didn’t hear from the vet I have since googled her diagnosis and it does in fact appear by dog has stage 3 heart disease… he is 12 😢 I have now booked with another practice… never again will I use them … no compassion just out for money!

vicky holmes

Fantastic veterinary practice wonderful vets and receptionist

Kim Smith

I would seek a second opinion if quoted a lot of money for ‘investigative’ tests. Felt as though they were more interested in making money than caring for my cat

Nathan Shorthouse

2 months ago

Very helpful and reassuring and helpful with my fur baby nala thank you so much to all the team at woodward veterinary practice Ashby-de-la-zouch 😀

Ashley Day

Bracken isn't the best with new people and places but apart from him having a few barking moments in reception , no issues, and he loved the vet who was brilliant & he was very good when she was looking at him. This year's visit....... A few dogs in reception area and 3 more exited the consultation rooms, Bracken was struggling with his emotions but it was no issue to the receptionists who offered me a quiet space to take him. One of their lovely vets did his examination and made it a happy and calm experience for Bracken. It's really nice to be treated with such patience and support when you and your dog are having a stressful time. I Would definitely recommend Woodward Vets. 100%

Linda Wearmouth

3 months ago

Caring and responsive vets

Vlad Ivascu

4 months ago

We brought our guinea pig, Pompom, to the clinic and were seen by a Greek doctor who was absolutely wonderful. She was incredibly kind, calm, and professional, and took the time to explain everything clearly, which really put us at ease. The reception girls were also very supportive, friendly, and helpful from the moment we arrived. We felt truly cared for and respected, and because of this positive experience we will definitely be coming back. Highly recommended.

Mark Cox

5 months ago

Excellent service staff was very friendly and helpful with lots of support for you and your pets

Tom

I paid £1,500 for the tests and they told me the dog was healthy.

G

6 months ago

All staff great except 1 nurse who talked at me was defensive and clearly did not like being questioned. Also upset my dog to the point another nurse was called in. No real empathy I actually thought the nurse was a vet. I did complain but not formally. Went in a few days later to collect a treatment and was glared at by receptionist. Now with another vet much cheaper and local and not owned by a mega company. Glad I not there anymore.get the feeling they are not open to feedback.