Emergency Vets in Melton Mowbray

## Summary Bray House Veterinary Practice offers routine and preventive care alongside in‑practice diagnostics and surgery, including imaging (x‑ray, ultrasound and endoscopy) and blood/urine testing. Emergency care is mentioned on the practice website, and owners’ reviews describe thorough, head‑to‑tail examinations and vaccine/health‑check appointments led by nurses with vet input on medication plans. Recent reviews are mostly positive, though there is at least one low rating (2‑star) with no written detail, and one owner notes a prescription cost of **£123** as “a little pricey.” Concrete examples owners describe include: a consultation that checked “paws to anal glands” plus gynaecological concerns; a month-long improvement window with repeat prescription pickup for phantom pregnancy; and a vaccine visit where the nurse checked with a GP/vet about medication and set a review plan. ## Services From the practice website and recent reviews, Bray House Veterinary Practice offers: - Consultations (owners mention comprehensive examinations covering multiple concerns in one visit) - Vaccinations (including “2nd vaccine” visits and health reviews) - Microchipping - Neutering and soft tissue surgery - Imaging: x‑ray, ultrasound and endoscopy - Blood and urine testing - Behavioural advice - Heart examinations - Pregnancy diagnosis - Flea and worm checks - Emergency care (mentioned on the website; no further detail provided in the available sources) ## Pricing - Prescription mentioned at **£123** (one reviewer felt it was “a little pricey,” while also noting it may be the going rate) ## Reviews **4.8 stars from 143 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple owners describe staff helping them “navigate” illness and putting them at ease during worrying situations. - Thoroughness is specifically mentioned: one review highlights checks from paws and anal glands through to gynaecological issues in the same appointment. - Preventive care experiences include vaccine appointments with nurse-led checks and a medication/review plan confirmed with a vet. - Environment and handling: a “clean quiet environment” and gentle care for a kitten at a first visit are mentioned. - Not all feedback is positive: there is a **2‑star** rating with no written explanation, and one owner flags prescription cost as high (**£123**).

## Summary Melton Vets describes itself as a **proudly independent small-animal practice**. Based on what owners mention, it appears set up for **routine preventive care** (yearly vaccinations), **common problems** (an ear issue), and supportive care during **difficult/traumatic situations**. Reviews repeatedly point to staff being **helpful and accommodating**, and one owner specifically notes a **nurse appointment** that helped reduce their dogs’ anxiety around visits. A small number of reviews conflict with this, alleging **rudeness during a phone call to book a new-dog check-up**. ## Services - **Small-animal veterinary care** (stated by the practice). - **Routine vaccinations** (yearly vaccines mentioned in reviews). - **Appointments with veterinary nurses** (a “nurse we saw” is described in a review). - **Ear problem treatment/support** (ear issue mentioned). - **Veterinary Nurse Training facility** (listed in the provided clinic data). - **Emergency veterinary services (24/7 or extended hours)** (listed in the provided clinic data; no further detail provided on arrangements). ## People - **Veterinary nurses (unnamed):** One review describes a nurse visit where the nurse “did so much” and the owner reports their dogs no longer get anxiety about visits afterwards. - **Wider team (unnamed):** Multiple reviewers thank “the whole team” for support during a “traumatic and difficult time,” and others describe staff as “helpful and accommodating” and “very knowledgeable.” - **Conflicting feedback:** One reviewer reports being spoken to “appallingly” when calling to book a check-up for a new dog, describing staff as rude. ## Reviews **Google rating: 4.9 stars from 263 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Helpfulness and accommodation:** Owners describe the team as “helpful and accommodating,” and say they felt their pet was in “safe hands.” - **Support during hard moments:** Several reviews mention compassion and kindness when handling a difficult or traumatic situation with a pet. - **Routine care plus common issues:** Vaccinations and an ear issue are specifically mentioned. - **Anxiety/nervous pets:** One owner credits a nurse visit with reducing their dogs’ anxiety around attending. - **Service experience varies:** A minority of reviews describe rude communication when trying to book an appointment by phone.

## Summary Crescent Veterinary Clinic is part of CVS Vets (a corporate group). It’s set up as a small-animal practice offering both routine care and urgent help, with out-of-hours emergencies directed to MiNightVet Nottingham. On the evidence available, owners most often mention support around end-of-life appointments (including follow-up touches like a condolence card and paw print) and being fitted in when time-sensitive care is needed (for example, getting cat booster vaccinations done before travel). The practice is an RCVS General Practice, and the website states it has disabled access and on-site parking. ## Services Services listed on the clinic website include: - Consultations (including nurse consultations) - Vaccinations (reviews specifically mention booster vaccines and kennel cough vaccination planning) - Emergency care during normal hours; out-of-hours emergencies are handled via MiNightVet Nottingham (as stated on the website) - Dentistry - Surgery (including neutering) - Diagnostics - Microchipping - Parasite control - Blood pressure checks - Six-month health checks - Grooming and nail clipping - Anal sac expression - Home visits The clinic is also listed in the provided clinic data as a veterinary nurse training facility. ## People - **Jo (vet)** is named in reviews. One owner describes her as quickly getting up to speed on a dog’s “complicated history” and communicating in a way that felt familiar and reassuring by the end of the appointment. ## Reviews **4.4 stars from 117 reviews.** Themes below are drawn from the latest written reviews available to us. - Supportive handling of difficult goodbyes, with multiple owners mentioning compassionate euthanasia appointments and thoughtful follow-up such as condolence cards, poems, and paw prints. - Help with urgent/time-sensitive needs: one owner reports being “fit in” to update cat booster vaccinations at short notice. - Animals appearing comfortable during appointments: one review notes cats seemed very comfortable in the treatment room. - Communication and efficiency: one owner highlights a smooth, friendly appointment and that the vet quickly grasped a complex medical background.