Filey Veterinary Practice Ltd

Filey Veterinary Practice Ltd is a long-established practice in Filey, with its website saying it has served the area for over 30 years. It offers routine healthcare alongside in-house investigations and procedures including blood tests, anaesthetics and dentistry, and it also welcomes pets who are visiting with their owners. Recent feedback is mostly positive about fast help for urgent problems and a caring team, with some mixed views on pricing and communication around overnight emergency cover.

Services

•Routine pet care: vaccinations and health checks are listed among the clinic’s core services.
•In-house procedures and investigations: the practice lists blood tests, anaesthetics and dentistry. Reviews also give a recent example of a rabbit being booked in promptly for X-rays and a bladder flush.
•Urgent and emergency care: several owners describe being seen the same day for unwell pets, including while on holiday and even when the pet was not registered with the practice. The clinic is also listed as providing emergency veterinary services.
•Travelling pets: the practice says it welcomes pets visiting the area with their owners.
•Pet travel and training: pet travel is listed, and the practice is also noted as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average on price, based on a partial sample of comparable services. Reviews are mixed but broadly align with that picture: some owners say fees were no dearer than their usual vet or even a fraction of the cost, while another felt the bill was far too high for the care received.

People

No individual vets or nurses are named, but recent reviews often describe the team as friendly, caring, welcoming and helpful. One vet is specifically praised for being informative and reassuring during rabbit care, while front-desk and complaint handling are viewed less consistently in a negative review about the overnight emergency arrangements.

Reviews

Google reviews: 4.8/5 from 378 reviews.

•Many owners describe quick access for urgent problems, including same-morning appointments and emergency help for pets visiting the area.
•The team is often praised for being friendly, caring and attentive, with several reviews from long-standing clients and holiday visitors alike.
•There are also examples of prompt diagnostic work-up and treatment, including X-rays and a bladder flush for a rabbit with bladder sludge.
•Negative feedback centres on pricing in one case and communication about the overnight emergency provider in another, so the overall picture is very positive but not without some concerns.

Reviews for Filey Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 378 we track in total. Recent reviews may not be representative of overall sentiment.

Sam H

3 months ago

A wonderful and friendly team who have looked after my pets for many years. Always caring, attentive and brilliant any time we’ve visited. Thank you.

David Coulson

4 months ago

Used this practise for over 20years never had a complaint before but the examination was poor with no confidence in the diagnosis but then received the bill absolutely ridiculous. Left and took him to another vet who diagnosed the problem immediately cost a fraction of the price.will never use this practice again. Absolutle rip off!!

Jake Smalley

5 months ago

Jayne Adderley

6 months ago

On holiday in filey , we had a poorly schnauzer we called them at 8.30 got seen at 9.15 the service was amazing 10 out of 10 and at a fraction of the cost of our vets . We'll done filey vets .

Dave Conlan

Very friendly and caring staff.

Jonathan Hunter

7 months ago

Had been registered for years. They changed the emergency overnight vet to Bridlington which is 30 miles from me. They did not notify any of the clients they had done this fir fear of losing a few percent of their client base. So they put one piece of a4 paper up in the surgery saying weve moved your emergency vet to brid they left it on the wall for about a month and then classed that as technically informing everybody. In the event of an emergency you being an hour away from help rather than 15 minutes in many instances will make the difference between life and death. They have endangered the lives of every pet on their client list to save losing a few people when they found out the emergency vet had been moved I rang up very upset and the typical pp passive aggressive couldn't care less receptionist told me...we put it up on the website mate I got angry and then they kicked me off their client list So in summary...theyll endanger your animals life to save themselves money and the smiling harpies on reception will turn on you in s heartbeat if you dare to complain about anything Also the only entrance to the building is by an incredibly busy and dangerous road Travel out to scarborough if you live in filey its not worth the risk using this practice

Sharron De Withey

10 months ago

Lovely welcoming staff and convenient location. The staff were very helpful as I had just moved to the area and my kitty was poorly. The vet was wonderful informative and customer friendly. Would highly recommend to anyone....

Molly Hartley

11 months ago

I switched from a previous vets as I lost my trust in them when it came to care for my two rabbits. I've only had a couple of appointments and telephone conversations with Filey Vets but I already feel more at ease and feel like my bunnies are getting the best care, I've made the right decision. Siouxsie has had issues with bladder sludge for many years and despite a change in diet as suggested by my previous vets it's never really gone away, even with supplements. Unfortunately it got worse in the past week so I decided to get her booked in and they arranged x-rays and a bladder flush right away! When I asked previous vets for x-rays etc., they told me it wasn't really worth it, in their opinion. I'm glad I did through Filey however. A lot of the information I received poorly at the previous vets was always down to the vet's opinion and I don't think that was professional enough. Now I feel at ease knowing my girls will be getting the best care :)

Michelle Cunningham

1 year ago

My dog was poorly while we were away on holiday and Filey vets very kindly saw her as an emergency. The staff were friendly professional and caring. I was seen on the same day even though my dog was not registered. The price was no dearer than my regular vet’s and my dog was improved within hours. Thank you all so much. I would highly recommend this practice.