Ryedale Vets Helmsley – Vets in Helmsley
Clinic Overview
Ryedale Vets Helmsley is an independent practice (Ryedale Vets) treating cats, dogs, and small pets. The website describes a broad, mixed offering that includes both routine care and adjunctive therapies (e.g., acupuncture and physiotherapy), and states the practice runs its own out-of-hours service. In the latest reviews available to us, owners repeatedly describe being seen quickly for urgent problems, including same-day appointments, and mention clinicians explaining options clearly without making appointments feel rushed. Specific examples include urgent visits for a dog that ate something it shouldn’t and a puppy with a chest injury, plus supportive handling around end-of-life care (including a condolence card mentioned by one reviewer).
Services
Based on the clinic website and the latest written reviews available to us, services mentioned include
- •Emergency/urgent care (website lists “Emergency Pet Services”; reviews describe being seen quickly/straight away for urgent issues)
- •Out-of-hours care provided by the practice (website: runs its own out-of-hours service outside normal opening hours)
- •Diagnostics (website: “Pet Diagnostics”)
- •Acupuncture (website: “Pet Acupuncture”; also mentioned in a long-term client review as a treatment their dog received)
- •Physiotherapy (website: “Pet Physiotherapy”)
- •Grooming (website: “Pet Grooming”)
- •Herbal medicine (website: “Pet Herbal Medicine”)
- •Puppy parties (website: “Puppy Parties” / “Free Puppy Parties” appears in the site text captured)
- •Weight clinics (website: “Pet Weight Clinics”)
- •Reviews also mention hospital stays and a blood transfusion for one dog (specific treatments noted by a long-term client), indicating the practice has supported more intensive medical care in at least some cases.
People
Named team members mentioned in reviews
- •Katie (vet) — praised for compassion with an unwell dog during a same-day visit; the reviewer also highlighted helpful reception support.
- •Will (vet) — described as “brilliant” during a same-day appointment arranged while the owner was away from home.
- •Erica (clinician/vet) — saw an injured puppy at short notice and prescribed pain relief.
- •Jo (reception/admin) — repeatedly noted for communication and follow-through: took details during a busy period and called back when an urgent slot became available.
Practice team size is described on the website as 10 veterinarians, 16 nurses, 7 receptionists, and 2 housekeepers.
Reviews
Google rating: 4.9 stars from 139 reviews.
- •Fast access for urgent problems, including reports of being seen the same day or straight away, even at short notice.
- •Clear explanations without feeling rushed (owners mention vets taking time to explain, while appointments stay efficient).
- •Kind handling in stressful situations, including toxin/ingestion concerns and injuries, plus multiple reviews describing supportive care around a pet’s final days.
- •Follow-up gestures and communication are mentioned, such as a condolence card after a pet’s death and reception staff calling back to confirm an appointment when an emergency was ongoing.
Special Services
Animals Treated at Ryedale Vets Helmsley
Animals We Treat
Companion Animals
Opening Hours – Ryedale Vets Helmsley
Opening Hours
Hours
Reviews for Ryedale Vets Helmsley
Note: Showing the 5 most recent Google reviews out of 139 we track in total. Recent reviews may not be representative of overall sentiment.
Emer Holtby
a week ago
A New Year’s Eve visit for what ended up being a very expensive brownie. The staff were lovely and accommodating when our naughty dog helped themselves to a little sweetie treaty! They treated our dogs with great kindness and were quick to help us out.
Gareth Cox
a month ago
Indie Helmsley
2 months ago
Ryedale Vets are fantastic every single time. The team is caring, professional, and always take the time to explain things clearly. Appointments are quick and efficient without ever feeling rushed, and they genuinely put the animals’ wellbeing first. A friendly, reliable service that gives you complete confidence your pets are in the best hands.
Indie Helmsley
5 months ago
Ryedale Vets are fantastic every single time. The team is caring, professional, and always take the time to explain things clearly. Appointments are quick and efficient without ever feeling rushed, and they genuinely put the animals’ wellbeing first. A friendly, reliable service that gives you complete confidence your pets are in the best hands.
Kate Goacher
6 months ago
On holiday and one of our dogs needed vetinary treatment, couldn't fault Ryedale vets, friendly and helpful reception staff who got us an appointment with will the same day who was brilliant ... 100% recommended
Tracy Entwistle
6 months ago
After my one year old cocker ate something he shouldn’t while we was on holiday ,we rang the vets and they saw him straight away, the vets and all the other staff was brilliant with dog and us, they was all super friendly and really professional, I can’t thank them enough and would recommend them .
Ash Coward
4 months ago
The day before we left for our break in Helmsley our pup, Rosa, was run into by another dog and hurt her chest. I called Ryedale vets and spoke to Jo who was absolutely lovely and whilst the surgery was sadly having to deal with an emergency she still took the time to take my details and let me know she would call me back if we could get an appointment, at short notice. Well Jo did call me back and we were able to be seen by Erica who prescribed some pain relief. Thanks again to Erica and Jo for all your help.
dale potter
5 months ago
It’s times like these that make me so happy that I had Lola in such an amazing vets. Coming home to this card brightened my day just that little bit. We lost our Best friend of 11 years last week and ryedale vets have been nothing but supportive. All the staff were so kind and genuine. Couldn’t of left Lola in better hands thank you so much to all the staff at ryedale vets.
Amy Pawley
7 months ago
Have been with ryedale vets for over 8 years now. We are at the practice regularly for our boy Cody! We have seen most of the vets and nurses and all are the same, they go above and beyond. We couldn’t ask for more. Cody has had hospital stays, blood transfusions, acupuncture to name a few treatments. He still is so happy to walk through that door. So thankful to all the team for all they do!
erica wilson
9 months ago
We moved to Ryedale vets around 3 years ago, one of the clearest reasons was if and when the horrendous time came with our animals we wanted them to be safe, a practice that was known for it’s love of animals. Our worst nightmare came true recently and thank goodness we made this decision to move. The entire team at Ryedale, both the Pickering and Helmsley sites loved Teddy, did everything possible to save him and provide the kindest care for him. His last day was filled with love, kindness, empathy and care and what more could we ask for! The entire team are incredible, we are utterly grateful to everyone for Teddies last few years. Our dogs are our family and thank goodness we moved to this vets as other than him being ours - it’s the best thing we did for Ted. He was a real character, thank you everyone for the years of care, understanding and love you gave to Ted, especially his last days.
