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- •Owners often praise the team for being friendly, calm and helpful, from reception through to the vets. - Clear communication stands out, with several reviewers saying diagnoses, treatment plans, and next steps were explained in straightforward terms. - Recent reviews include strong experiences of urgent and surgical care, such as same-day treatment for an ear infection, emergency surgery that saved a dog’s life, and a rabbit spay with reassuring follow-up.
Our Score (60/100)
Medivet Parsons Green – Molly and Max Vets is part of the Medivet group. The practice offers routine preventative care, surgery including keyhole surgery, dentistry, nurse clinics, and in-house laboratory testing, with out-of-hours care handled by a Medivet 24-hour practice. Recent feedback is largely positive, with repeated praise for friendly, reassuring handling and a few comments that prices are on the expensive side.
- •Strong emergency reputation: Several owners say they were seen immediately or fitted in at short notice, including serious illness, traumatic injuries, and emergency euthanasia. - Detailed praise for clinical care: Positive reviews mention hospital admission, IV treatment, surgery, stitching, and careful follow-up, including one case where a vet was credited with saving a dog’s life. - Staff warmth is a repeated positive: Reception staff, nurses, and vets are often described as kind, calm, knowledgeable, and compassionate, especially in stressful situations.
Our Score (60/100)
- •Owners frequently describe the team as friendly, polite, caring and professional, with vets seen as informative and reassuring. - Communication is a consistent strength: reviews mention clear explanations about treatment, puppy care, home aftercare and warning signs to watch for. - Pets are often described as being handled well, including a cat being helped to feel at ease for vaccinations and careful treatment for dogs, cats and guinea pigs.
Medivet Shepshed (Value Vet) is part of the Medivet group and sees cats, dogs, rabbits and other small mammals. The practice offers routine care, including 15-minute consultations, alongside services such as dentistry and X-rays. Recent feedback paints a picture of a smaller practice with a warm, personal feel, with owners often praising the team’s kindness, clear advice and calm handling of anxious pets.
- •Many owners describe friendly, professional staff, including positive mentions of reception and a welcoming manner. - Clear explanations and reassurance are a recurring theme, with owners valuing options being discussed in an understandable way. - Several reviews highlight a clean surgery and supportive handling during routine care (for example, help during yearly injections).
- •Recent feedback is overwhelmingly positive, with owners praising friendly, professional service and a welcoming approach. - Routine visits are a common theme, including boosters, general advice and treatment, and quick, easy booking for a free lump check. - Several reviewers say staff are especially good with nervous dogs, helping them feel safe and relaxed during appointments.
Our Score (60/100)
- •Many recent reviewers describe a friendly, caring team, with praise for clear communication and pets being put at ease during visits. - Gentle handling stands out in several comments, including a nervous puppy that coped well with an injection and owners who felt their pets were treated kindly. - Named staff receive strong praise, especially Eduard and Yidra, and one reviewer appreciated follow-up check-ins during longer-term allergy management.
- •Compassion during euthanasia and end-of-life care is a strong recurring theme, with owners specifically thanking the receptionist, vet and euthanasia nurse. - Dental treatment and aftercare are well reviewed, with one owner highlighting clear explanations, a booked follow-up appointment and a phone call after surgery. - Reception and team manner are often praised, with comments describing staff as patient, friendly and clearly caring about animals.
- •Many reviewers describe the team as caring, friendly, and welcoming, with several comments praising the general atmosphere at the practice. - Clinical appointments are often described as thorough and informative, including a kitten check and first vaccination and an exam for a very nervous dog. - Convenience comes up repeatedly, with owners saying they were fitted in at short notice and received quick service.
