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Verified PricesRecent feedback also regularly praises the wider team as friendly, welcoming, caring, and professional.
- •Many recent reviews describe a calm, attentive experience, with owners saying appointments do not feel rushed and that staff are patient and clear. - Several reviewers highlight warm, compassionate care, including support for anxious owners, careful explanations, and staff who seem genuinely invested in pets’ wellbeing. - Reviews also mention strong handling of urgent situations, including emergency treatment for an unregistered pet, a puppy whose life was reportedly saved, and helpful action from reception staff when someone brought in a lost dog.
- •Recent reviewers describe the team as kind, professional, and consistently caring across multiple visits. - Owners mention clear explanations during appointments, including a cat check-up that left one client feeling reassured. - Patience with questions stands out, particularly in a visit for a cat with fleas.
- •Low-stress, cat-focused care: owners say their cats were more relaxed during visits, including cats that are normally fearful of vet appointments. - Compassion and kindness: the team is praised for being gentle with cats and supportive to owners, including during bereavement and stressful treatment periods. - Clear communication and follow-up: reviewers mention questions being answered well, regular updates, written care plans, and follow-up calls or visits.
- •Warm, friendly service: many reviewers describe the team as lovely, caring, helpful, and going above and beyond. - Strong trust in Amy: she is repeatedly praised for her judgement, professionalism, and ability to put nervous dogs at ease. - Helpful access and support: examples include same-day registration and appointment for a dog with a UTI concern, plus practical support for a litter of seven puppies.
- •Many recent reviewers describe the clinic as caring, professional, and personal, with several saying they have stayed with the practice for years across multiple pets. - There is strong praise for persistence with difficult cases, especially one detailed account of a cat’s complex urinary problem being fully investigated until the cause was found. - Owners also highlight good communication and bedside manner, including post-op follow-up calls, kind reception staff, and positive experiences for nervous pets.
- •Many owners describe a warm, caring team and say staff are friendly, respectful and gentle with their pets, with several reviews reflecting long-term loyalty to the practice. - End-of-life support stands out strongly in recent feedback, including a home euthanasia visit that was described as compassionate, well explained and followed by a condolence letter. - Communication and follow-up are recurring positives: owners mention WhatsApp advice, prompt reassurance after concerns, and structured aftercare following surgery.
- •Grooming stands out most strongly in recent feedback, with repeated praise for pets coming back looking smart, fresh, and well finished. - Several owners say the team is especially good with nervous pets, taking time to understand behaviour and helping animals stay calm through the appointment. - Reviewers often mention a friendly, welcoming atmosphere, with staff described as caring, professional, and consistent over long-term use.
- •General veterinary care: consultations, operations, vaccinations, and nurse clinics. - Preventive and support services: puppy parties, cat-only clinics, and support for pets travelling abroad. - Additional clinical services: pet blood transfusions and dermatology.
- •Reviewers consistently describe the team as kind, caring and compassionate, with friendly reception staff mentioned more than once. - Several recent reviews focus on prompt help for suddenly unwell pets, including a poorly dog, stroke support for an older dog, and quick action when owners were worried. - Charles, Becky, Patricia and Emma are all named positively, especially for reassurance, calm handling and follow-up support.