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- •General small animal consultations for dogs and cats, alongside an exotics GP service covering small mammals, reptiles/tortoises, cage birds and backyard poultry. - Preventive care, including vaccinations, parasite control, microchipping, and nurse clinics such as blood pressure checks and six-month health checks. - Routine procedures including neutering, dentistry, grooming and nail clipping, and anal sac expression.
Our Score (59/100)
Highcroft Veterinary Group – Silva House Veterinary Centre in Midsomer Norton is part of Highcroft Veterinary Group, which sits within CVS, and the site is listed as a veterinary nurse training facility. Across the group, Highcroft presents a small-animal hospital-style service with in-house diagnostics, routine preventive care, dentistry and general surgery, plus access to referral disciplines. Recent feedback is mixed overall: many reviewers praise the friendly team, clear explanations and kind handling, while a cluster of 1-star comments centres on a disputed euthanasia case involving a young dog.
- •Owners describe fast access for urgent cases, including an emergency appointment arranged within about 30 minutes and immediate help for a hamster. - There is strong praise for small-animal care, especially from guinea pig owners who felt the vets were confident handling species that other practices had been reluctant to see. - Several reviews highlight compassionate long-term and end-of-life care, including support for chronic conditions in an older cat and a respectful euthanasia experience.
- •Several reviewers describe the staff as friendly, helpful and caring, including one recent owner who was pleased to bring in a new puppy. - End-of-life care stands out in positive feedback, with owners mentioning dignity, kindness and a sympathy card after euthanasia. - There are also good comments about handling nervous pets, including staff adapting a post-op check and seeing a dog outside where it felt more comfortable.
Pet Medics Veterinary Surgeons – Walkden is a CVS-owned practice within the PetMedics group, with access to the group’s referral, emergency and critical care hospital. It offers routine first-opinion care such as vaccinations and health checks, alongside access to more advanced work including referral services, complex surgery and CT imaging. The practice is also listed as a Veterinary Nurse Training facility.
Our Score (59/100)
Highcroft Veterinary Group – Eastville Veterinary Centre is part of Highcroft Veterinary Group, a CVS practice in Bristol. The wider group’s website describes a small-animal hospital with 24/7 emergency cover via MiNightVet Bristol, in-house diagnostics including lab work, X-ray and ultrasound, and referral services such as cardiology, orthopaedics, ophthalmology, internal medicine, and laparoscopic surgery. It is also listed as a veterinary nurse training facility.
- •Judith is a recurring standout in recent feedback, with owners praising her manner with senior pets, nervous dogs, cats and rabbits. - Handling of anxious or stressed animals is a clear strength, including reviews describing calm, patient care during first appointments and vaccinations. - Communication is frequently highlighted as a positive, with owners saying they feel listened to, not rushed, and well informed about treatment and medication.
- •Owners describe being seen quickly when problems are urgent, including a morning walk-in after a dog attack and same-day help for a dog that became unwell while on holiday. - A recurring positive theme is thorough, caring clinical attention, with reviewers mentioning vets giving pets a careful examination, prescribing treatment, and explaining what to do next. - Front-of-house experience also comes through well in some reviews, with praise for a helpful and kind reception team.
Forrest House Veterinary Group in Bedale is part of CVS Group. Clinic information describes it as a veterinary nurse training facility and as offering emergency veterinary services. Recent feedback most often highlights quick access to appointments, clear explanations during consultations, and compassionate support during difficult end-of-life visits.
- •A consistent theme is kind, considerate care, with owners saying staff help both pets and people feel at ease. - Several reviewers mention quick access when needed, including same-day appointments and being seen straight away for urgent concerns. - Communication is a clear strength, with praise for thorough, patient explanations and a reassuring manner.
