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Cootes Veterinary Clinic Ltd in Burgess Hill is part of IVC Evidensia. Reviews describe a practice seeing routine companion animals including dogs and cats, with specific mention of care for rescue rabbits. Owners also mention a monthly plan, free treats in the clinic, and long-term continuity of care, with one client referring to 25 years of use.
- •Recent reviews are consistently very positive about the practice’s kind, caring, and compassionate team. - Owners often mention clear explanations and attentive handling, helping visits feel more comfortable for both pets and owners. - Some reviews highlight thorough clinical problem-solving, including taking time over unusual cases, consulting labs, and following up after referral.
- •Friendly, welcoming team: Recent reviewers consistently praise both reception staff and vets for being kind, helpful and professional. - Fast access when needed: One reviewer reports calling in the morning and getting an appointment that afternoon. - Good support with urgent problems: A non-client says their dog was seen as an emergency during opening hours and that the care inspired them to register both dogs.
- •Recent reviews are consistently very positive about the team’s kindness, friendliness and reassurance, with several owners saying they felt their pets were in safe hands. - End-of-life care is a recurring theme, including a home euthanasia visit, gentle support during the appointment, and thoughtful condolence cards afterwards. - Several owners mention fast access and clear answers, including same-day appointments and getting to the cause of a problem quickly.
- •Recent feedback is strongly positive about the team’s manner, with words like professional, friendly, caring, supportive, helpful, and kind appearing repeatedly. - Danny Parry stands out in the reviews, with owners mentioning long-term trust in him and one saying their dog “loves his vet Danny”. - Reviews highlight compassionate handling of difficult moments, including immediate advice to come in with a critically unwell older dog and sensitive end-of-life support.
- •Recent feedback is consistently warm about the team’s manner, with owners describing staff as friendly, helpful, caring, and competent. - Communication is a recurring strength: reviewers mention treatment and costs being explained clearly and in an easy-to-understand way. - Several owners describe long-term loyalty, including people who have used the practice for many years and say they would not go elsewhere.
- •Fast help when pets need attention quickly: owners mention getting an appointment within an hour for a sick puppy, and being helped as a walk-in while on holiday. - Clear, calm consultations: reviewers repeatedly mention vets taking time to explain findings and treatment options without rushing. - Compassionate handling of pets and owners: this comes through in reviews about an injured cat, a nervous kitten coming in for vaccinations and microchipping, and a guinea pig being treated for a ruptured cyst.
E C Straiton & Partners is a long-running mixed veterinary practice in Rugeley, caring for pets, farm animals and horses since the 1940s, and it is part of VetPartners. The practice states it offers 24-hour emergency services. Recent feedback is very positive, with owners highlighting calm handling of nervous dogs, clear communication, and a friendly, professional manner.
Regency Vets appears to be an independent Cheltenham practice founded by husband-and-wife vets Alex and Olivia. Reviews consistently highlight continuity of care, with owners saying they can often see the same vet and that appointments do not feel rushed. Clients also describe clear explanations before treatment, calm and confidence-building handling for nervous pets, and reassuring support around procedures such as spays.
- •Many reviewers say they switched from another local practice for a second opinion or after a poor prior experience, and felt relieved and reassured by the care they received. - Compassion and low-stress handling are recurring themes, especially in comments about Alison’s work with a senior dog and the team’s calm, caring approach more broadly. - Reviews include examples of support through more involved cases, including post-accident recovery, recurrent ear problems, tumour detection, and timely referral to specialist services when needed.