Dog & Cat Vets in England

- Compassion and communication: some owners describe staff as caring, easy to get hold of, and good at keeping them updated on an animal’s progress. - Sensitive end-of-life care: reviews mention a candle being lit at reception during...

- Compassion and communication: some owners describe staff as caring, easy to get hold of, and good at keeping them updated on an animal’s progress. - Sensitive end-of-life care: reviews mention a candle being lit at reception during euthanasia, and one person was grateful an unwell pigeon was cared for and died peacefully at the clinic. - Reception and organisation issues: recent complaints include being ignored on arrival, disputes over booked appointment times, and frustration about delays.

- Recent feedback is strongly positive about the practice’s kindness and compassion, especially around difficult end-of-life situations and follow-through such as ashes coordination and keepsakes. - Reviewers highlight confidence in the...

- Recent feedback is strongly positive about the practice’s kindness and compassion, especially around difficult end-of-life situations and follow-through such as ashes coordination and keepsakes. - Reviewers highlight confidence in the team with less typical patients, including hens and a hazel dormouse that reportedly made a full recovery after surgery. - Owners also mention staff handling nervous pets calmly and making them feel at ease during consultations.

Olive Tree Veterinary Surgery in Ashford presents itself as an independent companion-animal clinic. Its facilities include a separate feline waiting area, three consultation rooms, and two operating theatres, with services covering routine...

Olive Tree Veterinary Surgery in Ashford presents itself as an independent companion-animal clinic. Its facilities include a separate feline waiting area, three consultation rooms, and two operating theatres, with services covering routine appointments as well as neutering/spaying, dentistry, and orthopaedics. The practice also offers home visits and an out-of-hours emergency service.

Recent feedback highlights: - Friendly, helpful staff: several reviewers describe the team as lovely, welcoming and quick to help. - Good communication and thoughtful aftercare: owners mention questions being answered from the point of...

Recent feedback highlights: - Friendly, helpful staff: several reviewers describe the team as lovely, welcoming and quick to help. - Good communication and thoughtful aftercare: owners mention questions being answered from the point of booking, plus personalised discharge notes and small touches that made visits feel more personal. - Positive experiences with cats and urgent cases: reviews mention calm handling of cats, stray cat neutering, and one dog owner who says urgent surgery was organised within 24 hours.

- Many owners describe the team as welcoming, accommodating, and friendly, with positive comments about getting appointments when needed and being supported around busy schedules. - Several reviews highlight gentle, patient handling,...

- Many owners describe the team as welcoming, accommodating, and friendly, with positive comments about getting appointments when needed and being supported around busy schedules. - Several reviews highlight gentle, patient handling, including nervous dogs, elderly cats, and rabbits seen urgently. - Practical support is a recurring theme, including follow-up calls after illness, help with pet plans and preventive care, a postal flea-medication service, and advice such as sharing puppy training contacts.

- Clinic-specific feedback includes a complaint about a kitten booster being refused one day early, despite the owner saying they had checked beforehand by phone. - Another clinic review says booking is handled online and can be confusing,...

- Clinic-specific feedback includes a complaint about a kitten booster being refused one day early, despite the owner saying they had checked beforehand by phone. - Another clinic review says booking is handled online and can be confusing, and felt some non-vet staff were unprofessional, although the appointment itself was described as fine. - Several recent store reviews are positive about the range of pet supplies, easy parking, friendly service and help with carrying heavier items.

Medivet Forest Row is part of the Medivet group. The practice offers a broad mix of routine care and diagnostics, including an in-house laboratory, X-rays, ultrasound and ECG, alongside complementary options such as acupuncture and...

Medivet Forest Row is part of the Medivet group. The practice offers a broad mix of routine care and diagnostics, including an in-house laboratory, X-rays, ultrasound and ECG, alongside complementary options such as acupuncture and homeopathy. It also sees a wider range of pets including cats, dogs, rabbits, exotics and other small mammals.

- Customers often describe the staff as friendly, helpful and knowledgeable, especially when talking through products and offering hands-on help. - The store is regularly praised for its range, with shoppers mentioning they can buy for...

- Customers often describe the staff as friendly, helpful and knowledgeable, especially when talking through products and offering hands-on help. - The store is regularly praised for its range, with shoppers mentioning they can buy for several kinds of pets in one place; the revamp is also viewed positively. - Recent comments suggest prices feel reasonable, fair or good value to many customers.

- Recent feedback is very positive about fast access for urgent cases, with several owners saying they were seen straight away in emergencies. - Staff manner is a recurring strength, with reviews highlighting friendly receptionists, gentle...

- Recent feedback is very positive about fast access for urgent cases, with several owners saying they were seen straight away in emergencies. - Staff manner is a recurring strength, with reviews highlighting friendly receptionists, gentle handling of animals, and reassuring care from the vet team. - Breeding and puppy care still stands out, with mentions of dogs in labour, puppy health checks and second vaccinations.

- Recent feedback is largely very positive about the team’s kindness, empathy and reassurance, with several reviewers saying they feel their pets are in safe hands. - Owners also praise communication and aftercare, including clear advice...

- Recent feedback is largely very positive about the team’s kindness, empathy and reassurance, with several reviewers saying they feel their pets are in safe hands. - Owners also praise communication and aftercare, including clear advice during appointments and a WhatsApp recovery update with a photo after surgery. - A number of reviews speak well of the practice’s honesty and customer service, with one reviewer specifically describing it as an independent vet that puts animal welfare first.