Dog & Cat Vets in England

Animates Veterinary Clinic Ltd is a companion-animal practice in Bourne, established in 2005, with RCVS accreditation and recognition as both a Cat Friendly Clinic and a Rabbit Friendly Clinic. It is also listed as a veterinary nurse training facility. Recent feedback is largely positive, with clients often praising the team’s caring manner, professional explanations and quick help for urgent problems, although one recent review describes a distressing euthanasia appointment with poor privacy.

• •Recent feedback is mostly very positive, with owners often praising the team as friendly, professional, accommodating with appointments, and good with both dogs and cats. - Exotic-pet experience remains a clear theme, with reviewers specifically recommending the practice for unusual species and highlighting care for rabbits, hamsters and reptiles. - Owners also mention practical strengths such as on-site procedures, helpful reception staff, and compassionate handling of difficult or urgent situations.

• •Recent feedback is consistently very positive about the team’s kindness, patience, and respectful handling of pets. - Owners often mention feeling well supported by reception staff, nurses, and vets, with praise for clear guidance during and after surgery. - Individual vets are highlighted for caring, knowledgeable treatment, including Hannah for thorough investigation of a cat’s problem and Charlotte Matthews for compassionate care.

• •Recent positive reviews describe the team as friendly, caring and knowledgeable, with long-term clients saying their dogs have been well looked after over many years. - One reviewer specifically praises Poppy for caring, knowledgeable support around a dog’s surgeries. - Practical service is a recurring theme, including efficient registration for a new cat and straightforward ownership transfer before a first appointment.

Hitchin Veterinary Surgery presents itself as an independent, small-animal, employee-owned practice, operating as an Employee Owned Trust since May 2023. It appears set up for routine care and procedures as well as short-notice urgent cases, with reviews regularly highlighting prompt replies, clear explanations and a friendly front desk. Recent feedback is strongly positive overall, especially around surgical care, support with more complex cases and thoughtful follow-up, alongside one notable complaint about a microchipping appointment and the way concerns were handled afterwards.

• •Recent feedback is strongly positive overall, with many owners describing the team as warm, caring, approachable, and genuinely attentive to pets and owners alike. - Calm handling of nervous animals is a repeated theme, with several reviewers saying anxious or jumpy dogs were treated gently and patiently. - Communication is another strength: owners mention clear explanations during appointments and good updates during procedures, including a dental operation where the owner was kept informed about both treatment and price.

• •Compassionate support during difficult moments: recent reviewers speak very warmly about euthanasia appointments, saying they never felt rushed and were given time and support throughout. - Clear communication around treatment: owners mention being kept informed during and after procedures, including a cat spay, with follow-up appointments to monitor recovery. - Friendly, reassuring atmosphere: the front desk and wider team are often described as welcoming, pleasant, and good at putting both pets and owners at ease.

• •Owners repeatedly describe the team as friendly, kind and thorough, with positive comments about gentle handling, clear advice and a welcoming first impression. - Recent reviews cover a good spread of care, from new-patient checks, injections, vaccines and spays through to surgery, eye treatment and urgent illness support. - The strongest detailed feedback highlights the practice’s ability to manage serious inpatient cases, including a dog hospitalised for six days with immune-mediated thrombocytopenia, with praise for compassion, expertise and regular communication.

• •Recent feedback is strongly positive overall, with many long-term clients saying they have trusted the practice for years with their dogs and cats. - Reviewers regularly describe the team as caring, empathetic, gentle, and professional, and several mention vets taking time to explain concerns and treatment options clearly. - Examples from recent reviews include support for a dog with dementia, help with a rescue dog, and prompt communication when an appointment had to be moved because of an emergency.

• •Owners often praise the team for being kind, understanding, and clear in their explanations, especially when pets are anxious or unwell. - Reviews show a broad caseload, including dogs, cats, rabbits, hamsters, and tortoises, with positive comments about both routine care and more complex problems. - A small number of reviewers report service frustrations, including delayed health-plan appointments, a late cancellation, and occasional longer waits in the waiting room.