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- •Recent feedback is mostly very positive, with many owners describing the team as friendly, caring, helpful, and professional. - Emergency access stands out as a recurring strength, with reviewers mentioning quick appointments, late-evening care, and reassuring treatment in urgent situations. - Owners of cats, dogs, puppies, and older pets often say vets take their time, explain things clearly, and handle animals gently.
Oakfield Veterinary Group in Birmingham is an RCVS-accredited practice and a veterinary nurse training facility, and it is part of IVC Evidensia. Recent feedback continues to highlight caring, professional support across both routine appointments and more emotional visits, including end-of-life care. Owners also mention patient handling for anxious pets and practical help in unusual situations, such as taking in an injured pigeon.
- •Owners frequently praise the team’s manner, with repeated mentions of friendly reception staff, caring nurses, and vets who help pets feel settled. - Urgent care stands out in recent feedback, including prompt treatment after accidents and weekend help for an unregistered dog when other practices were unavailable. - End-of-life support is a strong theme, with several owners describing peaceful euthanasia appointments and thoughtful aftercare, including a condolence card and remembrance seeds.
- •Many recent reviewers describe the team as friendly, caring and professional, with particular praise for how staff put pets at ease and support owners during difficult moments. - Clear communication is a recurring positive theme, including careful explanations during annual checks, follow-up advice after kennel cough vaccination, and talking owners through their cat's care. - The clinic's handling style is often described as calm and low-stress, with examples including vaccinating a nervous dog on the floor, using fuss and treats, and letting cats come out of carriers in their own time.
Ark Veterinary Surgery in Sheffield is a long-established IVC Evidensia practice with more than 50 years of history, treating companion animals as well as exotic pets. The clinic states that it provides 24-hour care and advice, and it holds RCVS Tier II status as a small animal general practice. Recent feedback especially highlights exotic and small mammal care, with owners praising clear explanations, practical aftercare support, and calm handling of emergencies and difficult cases.
- •Many recent reviewers describe the team as friendly, professional, welcoming, and easy to deal with, with one client saying they travel past closer vets for the service. - Clear communication remains a strong theme, with owners saying vets and nurses explain what they are doing and why, and listen carefully to concerns. - Several reviews mention gentle, thoughtful handling of pets, including helping anxious dogs feel calmer and treating cats with care and affection.
Copper Beech Veterinary Surgery in Liverpool is presented as an independent practice, with a broad in-house offering that includes blood testing, x-rays and ultrasound. The clinic highlights surgical work such as cherry eye procedures, C-sections, and cleft palate or hair lip surgery, and notes a particular focus on French bulldogs and bulldogs. Recent feedback continues to point to rapid access when pets are unwell, clear explanations, and supportive follow-up after treatment.
- •Many recent reviewers describe the team as caring, kind, friendly, knowledgeable, and patient. - Urgent access stands out in one detailed review, where a cat was booked for the next morning after a late-evening call, with praise for the staff’s helpfulness and lack of fuss. - Communication and bedside manner are a recurring positive theme, including helpful treatment of a deaf family member during a stressful appointment and comments that pets were handled well.
- •Recent reviews are strongly positive overall, with many owners describing long-term loyalty and saying their pets have been looked after there for years. - Common themes include friendly, reassuring staff, pets that seem comfortable visiting, and a sense that the team genuinely cares about animals rather than rushing appointments. - Practical examples include same-day appointments, very little waiting on arrival, prompt dental treatment, and support in urgent situations, including staying late on a Saturday for a dog needing help.
- •Warm, familiar care is a recurring theme, including one long-standing client who says they have used the practice for 19 years and that appointments feel like visiting family. - Several reviewers describe the clinic as clean, tidy, friendly, understanding and warm. - The vets are repeatedly praised for being helpful, professional and compassionate, including during difficult conversations and when organising an urgent prescription.
