Dog & Cat Vets in England

• •Strong praise for home visits: owners say pets are noticeably calmer when seen at home, including anxious dogs, elderly pets, and very large dogs that are hard to get into a car. - End-of-life care is a major theme: several reviewers describe at-home euthanasia as gentle and well explained, with repeated mention of respect, dignity, and a calm manner on a very difficult day. - Clear communication and treatment planning: reviewers mention Pablo talking them through options and what to expect, including one case involving an older dog with a leg lump where amputation was chosen.

Ilford PDSA Pet Clinic is part of PDSA, a charity provider offering free and low-cost veterinary care for pets in need. Recent reviews remain largely positive about the team’s kindness, clear communication, and support with both routine care and serious illness. End-of-life care is a recurring theme in feedback, with several owners praising compassionate handling while one recent review reports a distressing euthanasia experience.

• •Many recent reviewers describe the team as kind, welcoming and supportive, with praise for reception staff, nurses and vets. - Emergency care remains a strong theme, including a Sunday out-of-hours case where a sick puppy was quickly admitted and home again the next morning. - Several reviews highlight compassionate handling of very difficult situations, including end-of-life care and support for owners during distressing visits.

• •Recent feedback is mostly very positive, with short but enthusiastic comments describing the practice as “incredible” and among the best local vets. - Owners repeatedly praise the team’s care and trustworthiness, with comments that they go above and beyond, seem to have the right answers, and are not simply focused on money. - Prompt service and clear explanations stand out, including one detailed review about support for a cat with chronic kidney disease.

Vets Now (Stoke) is an out-of-hours emergency clinic for small animals in Stoke-on-Trent, part of the Vets Now emergency network within IVC Evidensia. It focuses on urgent evening, overnight, weekend and holiday care, with reviews repeatedly describing prompt triage by phone followed by in-clinic assessment and treatment. Owners also mention clear explanations of likely diagnoses and options, and hospital stays with updates by phone when ongoing monitoring is needed.

• •Recent reviewers repeatedly mention clear, detailed explanations of investigations, treatment options and next steps, including discussions around medication choices and likely outcomes. - There is strong feedback around complex referral work, including MRI, neurosurgery, orthopaedic procedures, emergency trauma surgery, and rapid diagnosis followed by treatment. - Owners often highlight regular updates during procedures and inpatient stays, with clinicians and nurses helping to keep them informed and reassured.

• •Friendly, patient team: Multiple reviewers describe staff as welcoming, helpful and patient, including with anxious dogs and routine injections. - Clear explanations and reassurance: Owners regularly mention being well-informed around procedures and feeling supported during operations. - Good support in more serious situations: Reviews include positive accounts of care during a medical emergency and ongoing support for seizures, plus help with insurance paperwork.

• •Recent reviews are mostly very positive about urgent access and responsiveness, with owners describing being told they could come in immediately and then being seen after only a brief wait. - Several reviews highlight effective treatment and strong emergency care, including a dog improving quickly after an anti-emetic, praise for one-to-one inpatient care, and thanks for support during an emergency stay. - The front-of-house and nursing teams are often praised for being friendly, calm, and helpful, with some owners also mentioning reassurance during complex cases and guidance outside normal hours.