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Shrubbery Veterinary Centre is an independent practice in Gravesend, and its website says it has been providing veterinary care for over 60 years. The practice says it is well equipped, has a large clinical team with different skills, is an accredited veterinary nurse training practice, and provides emergency care 7 days a week, 365 days a year. Recent feedback is mixed overall, with many owners praising compassionate staff and urgent access, alongside some serious complaints about diagnosis, communication and out-of-hours contact.
White Cross Vets Wolstanton in Newcastle-under-Lyme is part of the White Cross Vets group and is owned by IVC Evidensia. The practice is used for routine appointments, follow-up care and ongoing problem-solving, with reviews describing steady support over repeat visits for separate issues. It also offers Animal Health Certificates for travel.
- •Many recent reviewers describe the team as caring, welcoming and attentive, with several long-term clients saying their pets have been well looked after over the years. - Admin and communication are a recurring strength: owners mention prompt email replies, easy website booking, efficient reception support, and helpful handling of insurance paperwork. - The clinic environment is also praised, including comments about the practice being spotless and helping pets and owners feel comfortable.
- •Many reviewers describe a friendly, caring team, with praise for helpful reception staff, knowledgeable vets and a clean, welcoming environment. - Several long-standing clients say they have used the practice for many years without problems, and some mention pets being relaxed there and owners receiving clear advice. - Cat and dog owners both report good day-to-day care, including one especially positive comment about the practice being excellent with a cat.
- •Recent reviews are overwhelmingly positive about the team’s manner, with owners describing staff as friendly, welcoming, knowledgeable and kind. - Several reviews mention good organisation, including proactive appointment booking and appointments that are usually running on time. - Pet-specific handling stands out: owners describe thoughtful adjustments for nervous dogs, and cat owners appreciate the separate cat clinic/reception setup.
Village Veterinary Centre Limited is a small-animal practice in Cramlington, with reviews specifically referring to care for dogs and cats. The practice appears to cover everyday consultations as well as surgery, and Myron remains the central named vet in client feedback. No corporate group is named, and recent reviews continue to describe a direct, fact-focused approach to care.
- •Recent feedback is overwhelmingly positive, with owners repeatedly describing the team as friendly, compassionate, reliable and gentle with nervous pets. - Simon stands out in several reviews for calm handling, clear decision-making and personal follow-up, including an evening check-in call after a dog was unwell. - Reviewers mention both routine appointments such as vaccinations and health checks, and more involved care for surgery, recovery and senior pets.
- •Owners frequently mention fast referral handling, including next-morning appointments, quick contact after referral, and scans or admission being arranged very quickly. - A strong theme is clear, detailed communication, with vets and surgeons explaining diagnoses, procedures and aftercare carefully; some owners specifically mention being shown imaging and receiving updates throughout the day. - Reviews describe positive experiences with serious surgical and diagnostic cases, including slipped-disc surgery, CT-led operations, pelvic repair after being run over, and arthritis treatment, with several owners reporting good recoveries.
Ribble Vets describes itself as a large independent mixed practice covering companion animals, farm animals and equines, and it is RCVS Accredited. The practice says it runs its own out-of-hours service, aiming for patients to be seen by one of its own vets rather than a third-party provider. Reviews commonly mention same-day appointments, clear communication, and a modern setup with separate cat and dog waiting areas.
- •Friendly, knowledgeable staff: Many clients describe the team as welcoming, helpful, professional and accommodating, and one review also mentions the clinic being clean and tidy. - Calm, reassuring consultations: Owners mention feeling listened to and reassured, including during a routine six-month check and vaccine booster visit and in a consultation where a vet was praised for patience and sensitivity. - Good treatment and procedure care: Positive examples include support for an injured dog while the owner was visiting the area, and careful handling of a dog’s dental operation and recovery.