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Hird & Partners in Todmorden treats small animals and also lists equine and farm animal care, with separate emergency arrangements for pets and for equine/farm cases. Recent feedback most often highlights routine and ongoing care, including support for anxious pets, diabetic management, surgery such as spays, and compassionate end-of-life care. Reviews also mention helpful practical support, including dealing directly with an insurer during a claim, alongside one serious negative account following dental treatment.
- •Many owners describe the team as kind, thoughtful and professional, especially when pets are unwell or showing unusual symptoms. - End-of-life care is a strong recurring theme, with reviewers saying staff were supportive, unhurried and compassionate during euthanasia appointments. - Longer-term care also receives praise, including comments about the team focusing on a pet’s quality of life over time.
- •Many recent reviewers describe a calm, organised and friendly experience, from booking through to the appointment itself, with pets and owners made to feel welcome. - Communication is a major positive theme, especially around Dr Iulia, with owners repeatedly saying she explains conditions and treatment clearly and gives supportive follow-up during ongoing cases. - Reviews include examples of care during more serious problems, such as recovery from a spinal nerve injury, surgery with post-operative care, and regular support for pets with complicated health needs.
- •Several recent reviewers describe the reception team and vets as kind, professional and reassuring, with honest advice and time taken to talk through options. - Positive examples include care for a puppy with a broken leg, long-term management of a dog's skin and ear problems, and compassionate support when a guinea pig was put to sleep. - A few negative reviews raise serious concerns about diagnostic accuracy, the outcome of a procedure, and the cost of treatment.
- •Recent feedback is mostly very positive, with owners describing the team as friendly, knowledgeable, caring, and reassuring. - A recurring theme is clear communication, with reviewers saying problems, next steps, and treatment plans are carefully explained. - Several owners highlight short-notice help and gentle handling, saying the team goes above and beyond to fit pets in and treats them with love and gentleness.
- •Birds and exotics: Reviews describe care for a greenwing macaw seen immediately in an emergency, with staff staying after closing and making follow-up calls, as well as compassionate care for a goose, including discussion of treatment options, medication, and end-of-life support.
- •Oncology
- •Reviews frequently mention radiotherapy for cancer cases, including treatment for nasal tumours, bladder cancer, and lymphoma-related care. - Chemotherapy is also regularly referenced, with one owner describing support from first consultation through to a pet’s last chemo. - Owners describe both outpatient-style treatment courses and longer treatment periods involving repeated visits or hospital stays.
Village Vet St. Albans is part of the Linnaeus-owned Village Vet group. It offers routine appointments alongside urgent and out-of-hours support, with reviews also describing overnight stays, online booking, and regular communication when pets are admitted.
- •Owners frequently say they can get appointments when needed, with one also highlighting the online booking system as easy to use. - Compassionate end-of-life care is a repeated theme, with pets described as having a peaceful final visit and families feeling looked after as well. - Reviewers praise communication, saying vets listen, explain risks early, and keep them informed about options.
- •Recent feedback is strongly positive overall, with many owners describing the team as friendly, professional, and easy to deal with from booking through to follow-up care. - Communication is a recurring theme: reviewers mention being kept informed during investigations and treatment, with costs explained clearly before decisions were made. - Beth is singled out several times for compassionate, practical care, including second-opinion work, ongoing treatment, and support during euthanasia.
