Dog & Cat Vets in England

- Several recent reviewers describe the team as friendly, kind and helpful, including positive comments about both reception staff and clinical care. - Named praise includes Lorraine for being caring and professional, Sarah on reception...

- Several recent reviewers describe the team as friendly, kind and helpful, including positive comments about both reception staff and clinical care. - Named praise includes Lorraine for being caring and professional, Sarah on reception for being efficient and friendly, and Anna for gentle, knowledgeable care and being open about costs. - One recent comment mentions a friendly and helpful reception experience when collecting medication for a cat.

Alnorthumbria Veterinary Group - Ponteland is a CVS (UK) Limited veterinary clinic located at Street House Farm, Dobbies Garden Centre, Newcastle upon Tyne NE20 9BT. The practice treats dogs and cats and is listed as an RCVS General...

Alnorthumbria Veterinary Group - Ponteland is a CVS (UK) Limited veterinary clinic located at Street House Farm, Dobbies Garden Centre, Newcastle upon Tyne NE20 9BT. The practice treats dogs and cats and is listed as an RCVS General Practice and a Cat Friendly Clinic (Silver). Out-of-hours calls are referred to Alnorthumbria Veterinary Group - Morpeth, described as a dedicated emergency service.

- Clients regularly describe the staff as kind, friendly and helpful, with several saying they felt welcomed and well looked after. - End-of-life care is a strong theme in recent feedback, with families praising the team’s compassion and...

- Clients regularly describe the staff as kind, friendly and helpful, with several saying they felt welcomed and well looked after. - End-of-life care is a strong theme in recent feedback, with families praising the team’s compassion and thoughtful touches such as paw prints, fur clippings and memorial seeds. - One reviewer said the practice made space to see their dog straight away in an emergency, and highlighted the calm, sensitive handling of a very difficult situation.

- Recent written feedback is dominated by concerns about high charges, including comments about consultation fees, insurance administration charges, home-visit and prescription costs, a reported £1,500 cat dental quote, and a reported £210...

- Recent written feedback is dominated by concerns about high charges, including comments about consultation fees, insurance administration charges, home-visit and prescription costs, a reported £1,500 cat dental quote, and a reported £210 rabbit euthanasia fee. - Some reviewers also describe a more corporate or profit-focused feel since the practice became part of Linnaeus. - A smaller number of comments mention the practice feeling cold, uncaring, or uncomfortable in staff interactions.

- Recent feedback is overwhelmingly negative, with pricing the strongest theme. Reviewers describe charges as very high for consultations, prescriptions, home visits, dental work, scans and euthanasia. - A few reviews give specific...

- Recent feedback is overwhelmingly negative, with pricing the strongest theme. Reviewers describe charges as very high for consultations, prescriptions, home visits, dental work, scans and euthanasia. - A few reviews give specific examples of costs they considered excessive, including charges linked to insurance paperwork, repeat prescriptions and investigations before treatment.

- The strongest recurring theme is cost, with reviewers describing consultations, scans, home visits, prescriptions and dental work as very expensive. - Some reviewers felt they were being pushed toward extra tests or staged treatment...

- The strongest recurring theme is cost, with reviewers describing consultations, scans, home visits, prescriptions and dental work as very expensive. - Some reviewers felt they were being pushed toward extra tests or staged treatment plans, and a few objected to same-day appointment fees. - Communication and bedside manner are another negative theme, with some reviewers describing staff as cold, rude or lacking empathy.

- Recent feedback is largely negative, but several comments appear to relate to the wider Linnaeus group or other branches rather than this Solihull practice specifically. - Cost is the strongest recurring theme, with complaints about high...

- Recent feedback is largely negative, but several comments appear to relate to the wider Linnaeus group or other branches rather than this Solihull practice specifically. - Cost is the strongest recurring theme, with complaints about high fees for consultations, scans, surgery estimates, home visits, prescriptions, and insurance administration. - Some reviewers say they felt pushed towards additional tests or staged treatment plans that significantly increased the expected bill.

- Positive comments focus on a friendly, caring team, with some clients calling it the best vet they have used. - Owners praise clear explanations and practical guidance during appointments, including one review that specifically thanked...

- Positive comments focus on a friendly, caring team, with some clients calling it the best vet they have used. - Owners praise clear explanations and practical guidance during appointments, including one review that specifically thanked Helen for her informative and reassuring approach. - Reception staff are mentioned for kindness and flexibility, including helping manage two dogs during a visit on a very hot day.

- A recurring positive theme is long-term loyalty, with owners saying they have used the practice for years and feel their pets have been well looked after. - Kim is the standout named staff member in the feedback, with multiple reviews...

- A recurring positive theme is long-term loyalty, with owners saying they have used the practice for years and feel their pets have been well looked after. - Kim is the standout named staff member in the feedback, with multiple reviews praising knowledge and care, especially for cats and dogs with bigger health issues. - Recent positive comments also mention the team being friendly and compassionate, and one owner said their pet’s operation went smoothly.

- Review feedback is mixed overall, with only a small number of written comments. - Several recent 1-star reviews criticise the practice on ethical grounds related to livestock farming, rather than describing a specific clinical issue or...

- Review feedback is mixed overall, with only a small number of written comments. - Several recent 1-star reviews criticise the practice on ethical grounds related to livestock farming, rather than describing a specific clinical issue or treatment experience. - Positive comments are brief but mention a friendly atmosphere, friendly staff, and excellent support night and day.