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Thirsk Veterinary Centre describes itself as an independent small-animal practice in Thirsk, North Yorkshire. It offers routine preventative care alongside in-house diagnostics, with reviews also highlighting dental treatment and care for small pets such as rabbits and hamsters. Recent feedback is strongly positive, with owners often praising clear explanations, a welcoming team, and thoughtful follow-up over longer treatment plans.
- •Friendly, relaxed atmosphere: Owners often describe the practice as calm, welcoming and easy to visit, with one saying it is a particularly serene place to bring animals. - Clear communication: Several reviewers mention that treatment options and findings are explained in detail, helping owners feel informed and reassured. - Gentle handling of anxious pets: Nervous dogs and cats are often said to be put at ease, with some owners noting their pets seem comfortable even coming through the door.
- •Recent reviews are strongly positive about the team’s manner, with words like professional, polite, friendly, kind, efficient, and accommodating appearing repeatedly. - Several clients name individual vets, especially James, Tim, Michael, and John, praising clear explanations, calm handling, long-term continuity, and thoughtful care for both dogs and horses. - Service examples in recent feedback include routine vaccinations and check-ups, urgent life-saving treatment for a dog, ongoing equine care, and support for ageing pets.
The Kettering Vets is described by reviewers as an independent practice and is also set up as a veterinary nurse training facility. It offers routine care alongside dental work, diagnostics and surgery, with owners frequently highlighting clear communication before, during and after treatment. Recent feedback also points to a friendly, non-judgemental approach and straightforward discussions about treatment options and costs.
Our Score (63/100)
- •Recent feedback is strongly positive overall, with repeated praise for a friendly, caring team and pets that seem relaxed and happy to attend. - Reviews highlight compassionate handling of difficult moments, including end-of-life care, as well as thoughtful support for worried owners during inpatient treatment. - Clinical examples in reviews include same-day appointments, blood tests with quick follow-up, inpatient care with IV fluids and monitoring, and rehab support after major orthopaedic surgery.
- •Knowledgeable team: one reviewer praises both the vets and receptionist for their knowledge. - Kind cat handling: comments highlight a gentle approach with cats and appreciative care for an older cat. - Friendly service: another reviewer describes the staff as friendly and the service as great.
Avenue Road Veterinary Surgeons in Wallington is part of the CVS group and focuses on small-animal care, covering routine health work alongside consultations, surgery, and nurse clinics. The practice also directs out-of-hours cases to MiNightVet for free telephone advice and emergency consultations when the clinic is closed. Recent feedback is mixed: several owners praise the team’s kindness, clear explanations, and help with travel paperwork, while others report ongoing problems with records, reminders, callbacks, and other admin.
- •Owners describe being seen quickly for appointments. - Recent positive comments highlight friendly, lovely staff and good care for dogs. - The clearest negative theme is online booking frustration, with one reviewer reporting they booked for a Saturday only to find the branch was closed and had to travel to another site at short notice.
Vets4Pets Andover is part of the Vets4Pets group and offers a broad small-animal service with on-site diagnostics and surgery, including an in-house lab, pharmacy, digital x-ray, ultrasound, dental x-ray, operating theatre and isolation unit. The practice says it sees dogs, cats and rabbits, with separate cat and dog waiting areas. Out-of-hours emergencies are covered by MiNightVet Winchester.
- •Recent feedback is largely positive, with several reviewers describing the team as friendly, helpful and genuinely caring towards animals. - There are signs of strong client loyalty, including one reviewer saying they have used the practice for more than 15 years. - Specific positives include praise for Benjamin during rabbit treatment and repeated mention of an excellent tortoise hibernation clinic.