Dog & Cat Vets in England

Mortimer Vets is an independently owned practice in Leominster caring for dogs, cats, horses and small pets. The clinic offers modern diagnostic and treatment facilities, full in-patient care, preventative health plans, and its own...

Mortimer Vets is an independently owned practice in Leominster caring for dogs, cats, horses and small pets. The clinic offers modern diagnostic and treatment facilities, full in-patient care, preventative health plans, and its own small-animal out-of-hours advice service, with Vets Now support for emergency treatment if needed. Recent feedback continues to highlight a friendly, practical team, clear explanations, strong diagnostic work, and compassionate support during difficult end-of-life visits.

- Many recent reviewers describe the team as friendly, professional, helpful, and kind, with several saying they have used the practice for years or switched from another vet and were pleased with the service. - Positive feedback often...

- Many recent reviewers describe the team as friendly, professional, helpful, and kind, with several saying they have used the practice for years or switched from another vet and were pleased with the service. - Positive feedback often highlights clear explanations, caring handling, and a welcoming experience; one owner specifically praised the practice for support with a pet’s allergy issues. - Lower-rated reviews focus on communication and consultation experience, including feeling rushed, not feeling listened to, or feeling that concerns were not fully investigated.

- Emergency and referral care is a strong theme, with owners describing prompt help for out-of-hours problems, referred cases from other vets, and detailed work-ups including scans, bloods, and biopsies. - Kind, calm handling comes up...

- Emergency and referral care is a strong theme, with owners describing prompt help for out-of-hours problems, referred cases from other vets, and detailed work-ups including scans, bloods, and biopsies. - Kind, calm handling comes up often, especially for nervous pets, with praise for vets, nurses, and reception staff being patient, gentle, and professional. - Communication is frequently highlighted, with owners saying options were explained clearly and updates were given regularly during hospital stays.

- Recent reviewers often describe compassionate, caring treatment, especially around sudden illness, serious diagnoses, and end-of-life support. - Urgent and out-of-hours care is a strong theme, with examples including being seen within an...

- Recent reviewers often describe compassionate, caring treatment, especially around sudden illness, serious diagnoses, and end-of-life support. - Urgent and out-of-hours care is a strong theme, with examples including being seen within an hour, Sunday treatment for a grass seed in the ear, and prompt help for an injured dog needing staples. - Owners frequently praise communication and professionalism, including clear explanation of treatment choices and costs, and calm handling of difficult or distressed dogs.

- Fast access in urgent cases: Owners describe being offered emergency appointments quickly and pets being seen straight away or within minutes, even when the clinic was busy. - Compassionate care at difficult moments: End-of-life support...

- Fast access in urgent cases: Owners describe being offered emergency appointments quickly and pets being seen straight away or within minutes, even when the clinic was busy. - Compassionate care at difficult moments: End-of-life support stands out strongly, with families saying they felt cared for, informed, and not rushed when saying goodbye to a pet. - Friendly, knowledgeable handling: Reviewers praise the team’s manner with both pets and owners, including support for anxious dogs, serious feline cases, and one report of help for an injured wild bird.

- Many recent reviewers describe the practice in strongly positive terms, praising the team as friendly, helpful, professional, and caring. - Several comments focus on the way staff handle pets, including reviewers saying the clinic is...

- Many recent reviewers describe the practice in strongly positive terms, praising the team as friendly, helpful, professional, and caring. - Several comments focus on the way staff handle pets, including reviewers saying the clinic is great with our dog and that the service and care are exceptional. - Emergency care is a recurring positive theme, with one owner saying the vets went over and above to provide emergency treatment and surgery.

- Many reviewers describe the team as kind and caring, with warm feedback about vets, nurses and reception staff. - Recent positive examples include support for an older cat starting treatment, routine nail-clipping visits, and...

- Many reviewers describe the team as kind and caring, with warm feedback about vets, nurses and reception staff. - Recent positive examples include support for an older cat starting treatment, routine nail-clipping visits, and compassionate help for an injured wild badger. - Pricing is a recurring criticism in negative reviews, especially around the cost of repeat checks and dental treatment.

- Recent feedback consistently describes the team as friendly, caring and professional, with owners saying they feel listened to and never rushed. - Clear explanations are a strong theme, with reviews praising thorough examinations,...

- Recent feedback consistently describes the team as friendly, caring and professional, with owners saying they feel listened to and never rushed. - Clear explanations are a strong theme, with reviews praising thorough examinations, sensible advice and time given to discuss treatment options. - The clinic’s independent, less commercial feel comes up repeatedly, especially in comments about transparent pricing, no upselling and a focus on the animal’s wellbeing.

- Feedback is largely very positive, with repeated praise for a friendly, helpful team and a reassuring atmosphere for both pets and owners. - Clear communication is a consistent theme: owners mention thorough appointments, careful...

- Feedback is largely very positive, with repeated praise for a friendly, helpful team and a reassuring atmosphere for both pets and owners. - Clear communication is a consistent theme: owners mention thorough appointments, careful explanations, and transparent discussion of treatment choices and costs. - Compassionate care stands out strongly, especially during difficult moments such as emergencies, long-term care, and end-of-life support, with several reviewers describing a calm and dignified approach.