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Our Score (50/100)
- •Recent reviewers often describe the team as kind, caring and good with nervous pets, including an anxious dog who was handled without “drama or trauma”. - Urgent care is a recurring positive theme, with one owner saying they were booked in within an hour and felt well supported throughout the emergency visit. - Owners regularly mention clear explanations and help with decision-making, including discussions around spay and vaccine timing, diet changes and treatment plans.
Our Score (50/100)
Pendle Pet Care Limited, trading as Stanley House Veterinary Group, is a long-established Colne practice that says it has been caring for pets for over a century. It is part of VetPartners and is set up for both routine appointments and urgent cases, with emergency veterinary services listed in its clinic information. The practice is also listed as a Veterinary Nurse Training facility.
Medivet 24 Hour Enfield is part of the Medivet group and operates as a 24-hour hospital for both routine care and urgent cases. The practice lists advanced diagnostics and surgical facilities, including an in-house laboratory, imaging, an orthopaedic theatre, keyhole surgery and endoscopy. It also says it holds ISFM cat-friendly clinic status and serves as a veterinary nurse training facility.
- •Specialist services listed by the clinic: Cardiology, Dentistry, Neurology + Neurosurgery, Oncology, Ophthalmology, Orthopaedics, Physiotherapy + Rehabilitation, and Soft Tissue Surgery.
Medivet Crewe Macon Way, also referred to as Nantwich Pet Vets, is part of the Medivet group. The practice offers routine appointments, help with urgent same-day problems, and access to Medivet’s 24/7 emergency care through its 24-hour centres. Recent feedback continues to highlight clear explanations, a caring approach, and strong support during difficult end-of-life visits.
Kingston Veterinary Group in Hull is a general small-animal practice that is part of the IVC Evidensia group. It also operates as a veterinary nurse training facility and offers emergency veterinary care, listed as 24/7 or extended-hours. Reviews often mention a friendly, practical setup for routine visits, while more recent feedback is mixed overall, with some serious concerns raised around follow-up and end-of-life arrangements.
- •Recent reviews are mostly warm about the team, often describing staff as friendly, helpful, lovely, and welcoming. - Owners mention clear communication and calm handling of pets, including a detailed appointment for three cats and positive experiences with dogs and puppies. - One recent review credits the clinic with saving a dog’s life after an attack, suggesting strong support in at least one urgent case.
- •Owners mention staff taking time to answer questions and explain treatment, particularly around spay and neuter procedures. - Reception staff are described as welcoming, and one reviewer said the clinic helped prioritise a pet's appointment around work commitments. - Reviews also highlight kind handling during end-of-life visits and patient support for anxious dogs through desensitisation sessions.
- •Vets are often praised for calm, gentle handling and clear communication, especially with cats. Roman is mentioned several times for patient exams and reassuring explanations, and Chloe Chaplin is highlighted by a long-term client. - Surgical care receives some strong positive feedback, including a cat spay experience where the consultation was reassuring, the pet was monitored before going home, and aftercare was explained well.
- •Many recent reviewers describe the staff as welcoming, friendly and helpful. - Positive comments highlight quick appointments, prompt urgent care and professional treatment for cats and dogs. - Compassion during difficult visits stands out, including sensitive handling of euthanasia and thoughtful follow-up afterwards.