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- •A recurring theme is long-term client loyalty, with some reviewers saying they have used the practice for 8, 25 or nearly 30 years. - Reviewers consistently describe professional, helpful communication, including being kept updated and reassured during a horse's dental procedure. - There is strong praise for responsive urgent care, including a fast visit arranged on Christmas Eve.
Lower House Equine Clinic in Oswestry is an equine-only practice offering 24/7 emergency cover, inpatient facilities, and a veterinary nurse training facility. Owners mention using both yard visits and the clinic itself, covering everything from routine preventative care to more involved orthopaedic-style cases. Feedback consistently highlights clear, practical advice and a calm, professional approach with both horses and owners.
- •Recent feedback is strongly positive about the speed and reliability of the on-call service, especially for urgent visits. - Owners often mention clear, straightforward communication, from the first phone call through to explanations during treatment. - Reviews give concrete examples of support across dental work, injections, pre-purchase exams, export paperwork, and repeat prescriptions.
Anchorage Barn Equine Clinic Ltd is an equine practice in King’s Lynn, Norfolk, offering both first-opinion care and second-opinion/referral work. Its in-house clinic setup includes diagnostic imaging, an onsite laboratory, and facilities designed for horses visiting the clinic. The practice also states that it provides a 24/7 emergency service for registered clients, covered by its own veterinary team.
- •Recent written feedback is mostly very positive, especially around attentive care for hospitalised horses, regular updates, and calm handling during recovery. - Referral and more complex work are a recurring theme, including a successful ovariectomy and positive comments on gastrointestinal investigations. - Reproductive work also stands out, with owners reporting mares getting in foal on the first attempt.
- •Reviews repeatedly describe the practice as caring, kind and professional, especially during difficult or emotional cases. - Several owners mention strong support over time, including follow-up calls or check-ins and help when pets were seriously ill or at the end of life. - Feedback suggests the experience is consistent across different vets, rather than depending on one particular clinician.
- •Owners repeatedly describe the vets as knowledgeable, friendly, thorough, and willing to take their time rather than rushing appointments. - Call-out visits are a clear positive theme, with one owner saying they had been very pleased with all the vets needed for attendances. - One review mentions helpful front-desk service when first registering with the practice.
Our Score (44/100)
CVets Cornwall Veterinary Emergency Treatment Service provides out-of-hours emergency cover for small animal patients when daytime veterinary services are closed, and was formed in 2007 by local veterinary surgeons. The service covers overnight and weekend emergencies, and the site includes step-free access via a ramp, an accessible consulting room, and an accessible patient toilet. Recent feedback continues to point to quick action in urgent cases, alongside a more mixed picture around reception and payment interactions.
- •Fast help when needed: Several owners mention short-notice appointments, quick action in urgent cases, and weekend or night emergency support. - Strong outcomes in serious cases: Reviews describe recovery after treatment for HGE and a suspected respiratory or tracheal virus, with one owner saying the team's response saved their dog's life. - Procedures done in-house: Operations for horses and dogs and extensive dental work for a cat are all mentioned positively.
- •Recent feedback is mostly very positive, with owners describing consistently good service and strong all-round care. - Emergency response is a clear theme: reviews mention fast attendance in urgent cases, including one horse with a blackthorn in a joint and another where Ruth attended within 30 minutes, diagnosed colic, arranged surgery and followed up afterwards. - Staff are praised for being professional and reassuring, and older reviews also highlight punctuality and a helpful office team for appointments, queries and payments.