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- •Recent reviews are very positive about the team’s manner, with owners regularly describing staff as friendly, welcoming, kind and professional. - Same-day access stands out as a strength, including an emergency appointment booked on the day. - Owners often mention clear communication and reassurance, including support for first-time pet owners, second-opinion discussions, and informative post-surgery conversations.
- •Many reviewers describe the staff as friendly, caring, welcoming and professional, with several saying their pets were well looked after. - Clinical interactions are often praised for being thorough and reassuring, including a review that specifically mentions a veterinary nurse completing a full examination and talking through concerns. - The clinic environment is described as bright, clean, calm and airy, with one owner noting that treats helped their dog settle.
- •Out-of-hours consultation fee: £130 through the affiliated Medivet 24-hour service
- •Out-of-hours phone assessment: no charge
Minster Veterinary Centre is an independent practice owned by David Sparks, treating both pets and farm animals, and it says it runs its own 24-hour emergency service staffed by its own vets. The practice offers preventive care packages, parasite control, diabetes management, dentistry, surgery, and free weight and diet clinics, and the Newark surgery is highlighted as ISFM Gold standard for cats. Recent reviews are strongly positive about compassionate staff, clear explanations, and out-of-hours support, with a small amount of mixed feedback on pricing.
Medivet Stevenage - Valley Vets is part of the Medivet group. The practice offers routine preventive care as well as surgery and dental work, and it is listed as a veterinary nurse training facility. Medivet also provides access to 24-hour emergency care through its emergency centres, and recent feedback is notably positive about the team’s calm handling, kindness, and follow-up.
Medivet Crosby (Mews Veterinary Centre) is part of the Medivet group. It appears set up for day-to-day primary care, with routine and advanced surgery listed and access to Medivet’s 24-hour centres for emergency care. Recent owner feedback is largely very positive, with repeated praise for calm handling, clear communication, medication support, and compassionate care at difficult moments.
Medivet Minster in Ramsgate is part of the Medivet group and offers 24/7 emergency care, including overnight emergency cover. Recent feedback is largely positive, with owners often praising the team for being friendly, helpful and easy to talk to, especially around routine appointments and repeat prescriptions. Reviews also show some tension around cost, with a small number of complaints about high bills and one repeated allegation about unnecessary diagnostics and poor X-ray interpretation.
Our Score (64/100)
Medivet Nantwich Hillside Veterinary Centre is part of the Medivet network. It appears set up for routine day-to-day veterinary care, with recent reviews mentioning general care, follow-up care, and surgery when needed. Medivet’s website also says clients can access around-the-clock emergency care at one of its 24-hour centres, although this is not available at Medivet 24 Hour Nantwich.
- •Recent feedback is largely warm and positive, with owners describing the team as friendly, caring, informative, and helpful. - Several reviewers highlight clear communication and decision-making, especially around more complex cases, with Ian mentioned more than once for taking time to explain treatment options. - The clinic is also praised for urgent care and responsiveness, including one account of a dog being seen within 10 minutes of an emergency call, and for ongoing support for rabbits and exotics.
- •Owners frequently describe the team as kind, friendly, reassuring and helpful. - Several reviews highlight strong support in difficult cases, including an unwell puppy, a dog with a cancer diagnosis, and a previously unresolved dog health problem that improved after treatment here. - Staff are praised for clear communication and for handling anxious or difficult dogs with patience.