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- •Owners frequently describe the team as caring, warm, professional, and genuinely kind with both pets and their owners. - Communication is a recurring strength, with owners saying they were kept updated and felt informed while their pets were being treated or recovering. - End-of-life support stands out in detail, including dignified handling, cremation options, sympathetic handover of ashes, a handwritten card, and an individual cremation certificate.
- •Many recent reviewers describe the team as friendly, welcoming and professional, with praise covering reception, nurses, vets and support staff. - Owners often mention thorough care and good communication, saying staff listen to their views, give honest advice and are proactive in treatment. - Compassion during difficult moments remains a strong theme, including sensitive end-of-life care and supportive handling of ongoing conditions.
- •A friendly, welcoming atmosphere, with several owners mentioning helpful staff from the moment they arrive. - Easy appointment booking and prompt access, including one owner who said their cat was seen the next day after a minor injury. - Calm, clear communication, especially from David, with owners appreciating straightforward explanations and feeling listened to rather than rushed.
- •Reviewers repeatedly describe the team as kind, compassionate, and thorough, especially during difficult or emotional situations. - Several accounts mention strong support with complex or ongoing medical problems, including a dog diagnosed with Cushing’s disease after an extensive work-up. - Recent feedback covers a broad mix of care, from routine check-ups, vaccinations, and rabbit neutering to urgent appointments, surgery, and aftercare.
Crab Lane Veterinary Practice Ltd is an independent, single-site companion-animal practice in Harrogate, established in 1977, with a team of four vets. The clinic states it is an RCVS Tier 2 practice and holds Silver Cat Friendly Status from International Cat Care. It is set up for routine small animal care as well as in-house procedures and surgery, with radiography, IV fluids, and anaesthetic and surgical facilities listed, and owners also describing orthopaedic work such as TPLO surgery.
Scott Mitchell Veterinary Care Ltd offers 24/7 emergency veterinary care in Hexham and is also described as a veterinary nurse training facility. The practice covers urgent cases, surgery, hospitalisation and ongoing long-term care, with reviews repeatedly highlighting emergency response, compassionate end-of-life support and clear communication. Recent feedback is strongly positive, with owners praising the team’s professionalism, kindness and responsiveness.
- •Many recent reviewers describe the team as friendly, caring and efficient, with both reception staff and vets getting positive mentions. - Routine visits come up often in feedback, especially vaccinations, injections and flea or worming treatments, with several owners saying pets were handled gently and stayed calm. - The practice environment is viewed positively by some owners, including comments about cleanliness and a separate waiting area for cats.
Benson & Babb is a first-opinion veterinary practice in Cirencester that also cares for farm animals. The practice offers a 24/7 emergency service for registered clients, handled by its own vets. Recent reviews describe a friendly, compassionate team, with owners especially valuing continuity of care and support through both urgent problems and end-of-life decisions.
Ashfield House Veterinary Hospital Limited in Nottingham is part of VetPartners and operates as a veterinary hospital with an on-site hospital facility and 24/7 emergency care. The practice offers routine care including vaccinations, nurse clinics and neutering, alongside more advanced procedures such as complex surgery and laparoscopic “keyhole” spays. Recent feedback is especially positive about emergency communication, compassionate end-of-life support and the reassurance of the on-site hospital, with a small number of comments about occasional admin or phone issues.
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The practice states that 24/7 emergency care is provided by its own vets in its own surgeries. Recent owner feedback also points to same-day appointments when pets are unwell, along with clear explanations of test results, treatment plans and likely outcomes in plain language.